Decided to update, what a mistake.

#11 · 14/10/2025, 04:04

Hi @ernest,

thank you for the information.

Would you let us know the brand/model and specifications of your Android device and the USB 3.0/3.1 cable?

#12 · 16/10/2025, 03:44

Hi @ernest,

Please check your email as we sent a link to a test Driver package to diagnose your issue further. Thank you.

#13 · 04/11/2025, 02:21

Hi @spacedesk-renz,

My apologies for taking a long time to update. I have tried the patch. The issue still persist.
It seems the issue is similar to this post: https://www.spacedesk.net/support-forum/topic/black-screened-when-using-usb4-cable/

Hi @spacedesk_nicole,

Android device is Xiaomi Pad 7 Pro, USB cable is from UGREEN, but tried various cables too (Thunderbolt 3, Thunderbolt 4). Only USB 2.0 Type A to Type C works.