Disruption of pen cursor and pressure sensitivity when using digital art software
Hello, I have been using an old Samsung Android tablet with Spacedesk successfully. I had tried both USB connection and Network connection options. I want to use this third Spacedesk screen exclusively for still reference images, so slight lag and other performance issues are not a problem for me.
However, whenever I have a Spacedesk screen connected to my Windows 11 system, my pen cursor on my pen tablet display malfunctions.
- Pressure Sensitivity of the pen cursor is lost. Unplugging the tablet and plugging it back in results in –
- The drawing cursor of my digital pen returns, but the cursor is about two inches below the pen’s physical position. OR
- The cursor disappears completely when hovering over the art software’s canvas.
To be exact, I’m not using the Samsung Android screen running Spacedesk to draw and paint, rather this problem effects my pen tablet’s display’s pressure and coordinate system.
I really like how well this software works otherwise. If there’s anyone out there having read this who could offer some advice, I would much appreciate it.
Hardware: Omen 15 laptop Ryzen 7, 16gb ram/ Windows 11, Gaomon pd1560 pen tablet digital art display.
Software: Spacedesk, Rebelle 7 Pro
Thank you for your time
Hi @mike,
You can disable pen input recognition coming from the Android tablet by going to the main spacedesk Viewer screen, tapping the floating menu, then selecting “Input Devices” > “Pen” then uncheck “Enable Stylus Screen Control”. Let us know if you need any more assistance.
Thank you.
Hello, thank you for your quick response. I wanted to briefly let you know that the problem I describe is persisting after I disabled the pen functions. I have tried a number of things to avoid the problem, such as recalibrating my display monitor, trying different tablet settings in the painting (Rebelle 7) software, and so on.
Thanks again, have a nice day.
Hi @mike,
For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console and clicking on Diagnostics then follow the steps below:
1. Download DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue you encountered.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post.
Thanks!
Here’s Debugview.zip. The other files produced in their entirety are larger than the allowed 512kb upload.
Uploaded files:- You need to login to have access to uploads.