facing issues after upgrading to latest version of the driver(v.2.2.29)
The second display freezes after being connected for an inconsistent amount of time—sometimes a few hours, sometimes only a few minutes. After disconnecting and reconnecting to recover it, spacedesk gets stuck showing “Connected: Display Off” and the display does not work. It only starts working again after the spacedesk driver is relaunched by manually killing it first, or after restarting the PC.
Primary machine: Windows 10
Secondary display: Lenovo Tab M10, Android 10
Connection: USB
Hi @unknown-2,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.