Hardware H264 not working
Quote from Sushi_127 on 24/05/2026, 01:18Hi, I Need use H264 in my computer because the cpu has high demand on my aplicatios so the display in my phone is lower or slow
I’ve attached the zip/rar file so you can see my specifications.
Hi, I Need use H264 in my computer because the cpu has high demand on my aplicatios so the display in my phone is lower or slow
I’ve attached the zip/rar file so you can see my specifications.
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Quote from spacedesk Renz on 25/05/2026, 03:05Hi @sushi_127,
Please resend your diagnostic logs, making sure that you run as administrator the spacedesk Driver console and follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app with H264 set as your preferred encoding type.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.Thank you.
Hi @sushi_127,
Please resend your diagnostic logs, making sure that you run as administrator the spacedesk Driver console and follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app with H264 set as your preferred encoding type.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.