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I can't connect my tablet to Spacedesk

Hi! This is my first time using the app. I want to connect my tablet to my PC via USB cable, but when I connect the cable, and even though I have the app installed on both devices, I don’t get the “mirror screen” notification or the ability to see my PC screen on the tablet. I’m using a USB-A to USB-C cable. I’ve already uninstalled the app several times from both my PC and tablet, connected and disconnected the cable, and checked the app permissions, but nothing works. Please help.

Hi @wasabi_101,

Please refer to the Documentation in the section Connecting A New Display Monitor Over The USB Cable > Direct USB Cable Connection to check how to establish a connection with USB. If you still cannot connect via USB after referring to the Documentation, please don’t hesitate to ask for assistance. Thank you.

I still can’t establish a connection. I’ve already made sure the Android USB connection option is enabled in both the ON and check boxes. But nothing. The window to confirm the pairing doesn’t appear on my tablet.

Hi @wasabi_101,

Can you check in your tablet if USB mode is set to MTP/Transferring Files or PTP/Transferring Photos? It should be in either mode to allow USB connection with spacedesk. Also, please try other ports and cables if you have them. Thank you.

I’ve already made sure my tablet is in image and file transfer mode, but neither has worked. I’m not sure if the problem is with my PC or the tablet. Is there anything else I can try? πŸ™

FORGET IT!!! I finally got my tablet connected! The problem was the cable after all πŸ˜… I think the issue was either the cable didn’t have a good connection or it was the wrong brand. I tried many others, but only one worked, a Samsung USB-C to USB cable. My tablet is a Samsung. Just in case this information is helpful to anyone.

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