PANTALLA NEGRA
Quote from spacedesk Renz on 01/09/2026, 03:12Hi @jose-39,
What problems are you encountering?
Hi @jose-39,
What problems are you encountering?
Quote from Jose on 01/09/2026, 04:37MI PANTALLA SE QUEDA NEGRA Y DICE DISPLAY OF TENIA LA VERSION 2.2.27 Y TODO ESTABA BIEN HASTA QUE ACTUALICE, POR FAVOR AYUDA
MI PANTALLA SE QUEDA NEGRA Y DICE DISPLAY OF TENIA LA VERSION 2.2.27 Y TODO ESTABA BIEN HASTA QUE ACTUALICE, POR FAVOR AYUDA
Quote from spacedesk Renz on 01/09/2026, 04:41Quote from Jose on 01/09/2026, 04:37MI PANTALLA SE QUEDA NEGRA Y DICE DISPLAY OF TENIA LA VERSION 2.2.27 Y TODO ESTABA BIEN HASTA QUE ACTUALICE, POR FAVOR AYUDA
Hi @jose-39,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.Thank you.
Quote from Jose on 01/09/2026, 04:37MI PANTALLA SE QUEDA NEGRA Y DICE DISPLAY OF TENIA LA VERSION 2.2.27 Y TODO ESTABA BIEN HASTA QUE ACTUALICE, POR FAVOR AYUDA
Hi @jose-39,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
Quote from Jose on 01/09/2026, 05:09tengo el problema con los driver de NVidia habrá una solución ? con lo de la nueva actualización de nvidia?
tengo el problema con los driver de NVidia habrá una solución ? con lo de la nueva actualización de nvidia?
Quote from spacedesk Renz on 01/09/2026, 05:24Hi @jose-39,
As a workaround, you may downgrade from the 616.56 update to any previous updates of the Nvidia Driver.
Hi @jose-39,
As a workaround, you may downgrade from the 616.56 update to any previous updates of the Nvidia Driver.
Quote from Jose on 01/09/2026, 05:27
- Esta bien utilizare una version mas antiguia, pero esto tendrá una solución? Por que quiero comprar la licencia ? Pero quiero saber si lo van a solucionar.
- Esta bien utilizare una version mas antiguia, pero esto tendrá una solución? Por que quiero comprar la licencia ? Pero quiero saber si lo van a solucionar.
Quote from spacedesk Renz on 01/09/2026, 05:50Quote from Jose on 01/09/2026, 05:27
- Esta bien utilizare una version mas antiguia, pero esto tendrá una solución? Por que quiero comprar la licencia ? Pero quiero saber si lo van a solucionar.
Hi @jose-39,
This issue is not a spacedesk issue, but an Nvidia issue. Please report it to them so they can release a fix. For reference, other Virtual Display softwares are also encountering issues with the Nvidia Driver 616.56
Reference:
– Nvidia 50×0 users: Don’t install the recent driver 616.56 if using Virtual Display : r/MoonlightStreaming
– | NVIDIA GeForce Forums
Quote from Jose on 01/09/2026, 05:27
- Esta bien utilizare una version mas antiguia, pero esto tendrá una solución? Por que quiero comprar la licencia ? Pero quiero saber si lo van a solucionar.
Hi @jose-39,
This issue is not a spacedesk issue, but an Nvidia issue. Please report it to them so they can release a fix. For reference, other Virtual Display softwares are also encountering issues with the Nvidia Driver 616.56
Reference:
– Nvidia 50×0 users: Don’t install the recent driver 616.56 if using Virtual Display : r/MoonlightStreaming
– | NVIDIA GeForce Forums