Refund licence purchase as wasn't the problem
Since last week my app wasn’t connecting correctly, blank screen and a floating message saying it was off.
I tried uninstall and other debugging but didn’t fix it.
Then i noticed some pop-up about licence, so I paid the circa £14 for that via the android app itself.
But that still didn’t fix it.
I can’t use it still. please refund me Google Play account
Hi @craig-4,
Regarding the Connected – Display Off issue, you might have been affected by the issue with the Nvidia 616.56 update, so please refer to this post:
!!IMPORTANT!! Connected – Display Off Issue After Nvidia Driver update to 616.56 (RTX 5070, 5090)
About your refund request, please email your refund request at androidapp@spacedesk.net. Please indicate the Gmail address you used to purchase the license so we can process the refund as quickly as possible. Thank you.