Second screen(ipad) not clickable
Hi,
What might be the problem, last week it is all fine but now I cannot click on my screen and this is the promt error “multi touch ni spacedesk ang not working”.
Hi @michael-38,
For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app and touching the screen.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.
Thanks for sharing the troubleshooting steps. Multi-touch issues can be really frustrating, especially when everything was working fine before. I think collecting the diagnostic logs is the best way to identify whether it’s a driver issue or a recent system update causing the problem. Hopefully the issue gets resolved soon after checking the logs.