[SOLVED] Spacedesk USB Connectivity Issues with Motorola Edge 2024
Hello,
Currently I am using a Motorola Edge 2024 as a side monitor and it has constant frame problems (It’s set to 60 FPS and it constantly has less than 30 FPS with constant stuttering). I’ve tried the same device with multiple other USB C cables/connections. I have tried it with SuperDisplay with the same cables/connections and it worked flawlessly at 120 FPS. I don’t use superdisplay because of some options I don’t agree with.
The only way I got it to reach the 60 fps with no stutters was with USB Tethering/Wifi connection. I’d rather not use this option and hopefully it’s just a compatibility issue since it’s a newer phone with android 14 OS.
Thanks.
Hi @kyamitsu,
For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.
Thank you.
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Hello,
Please disregard my previous statement as I have fixed the problem. It was as simple as switching to PTP instead of using FTP. Using FTP made the frames unstable and I didn’t bother to try PTP. My apologies and thanks as my issue is now fixed.
Also, I love this application. Keep up the good work! (Also would love a higher refresh rate option if possible!)
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