spacedesk v2.2.32 installation fails on Windows 10 64-bit – Error 0x00000002
Hello spacedesk Support,
I am unable to install spacedesk DRIVER v2.2.32 on Windows 10 Home 64-bit (Build 19045), Dell Inspiron 5558.
The installation fails specifically while installing the Indirect Display driver (spacedeskdisplay.inf).
spacedeskSetup.log shows:
DiInstallDriver failed! Error: 2
IndirectDisplayDriverInstall failed!
setupapi.dev.log shows Driver Store registration/import failure with Error 0x00000002.
I have already run DISM and SFC, rebooted the PC, and checked for existing spacedesk/datronic drivers. No existing spacedesk driver package was found.
I have attached a ZIP containing DxDiag and the relevant installation/setup logs.
Please advise how to fix this Windows 10 64-bit installation problem or provide the appropriate compatible driver package.
Thank you.
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Hi Renz,
Thank you for checking the logs.
In setupapi.dev.log, I noticed that some other unrelated driver packages also show Driver Store registration/import failures with Error 0x00000002. However, I have not manually tried installing another new driver recently to confirm whether it fails in the same way.
Please let me know if you would like me to test a specific driver installation or provide any additional logs.
Thank you.
Hi @mari-2,
We have tried to reproduce the issue by installing a copy of the Driver Package on a Windows 10 22H2 machine but we were not able to reproduce the issue. Can you check if you have the following:
- Check in C:\Windows\INF if you have the WUDFRD.inf file.
- Check if you have the latest Windows updates available to your OS version.