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Tablet randomly disconnects

#1 · 15/11/2024, 09:44

Hey,

I have been using Spacedesk for past 1 month, but since last week, I am encountering issues where spacedesk would randomly disconnect. Initailly it was happening once or twice a day but now it happens every 10 – 20 minutes.

My tablet is Galaxy S7+ and graphic driver for laptop is AMD

I have attached the logs here.

Thank you

#2 · 15/11/2024, 09:45

https://drive.google.com/file/d/1cH4EYfPtWjvjWgbDqBJF2qQb0gf4C8f1/view?usp=sharing

I uploaded logs to gdrive

#3 · 18/11/2024, 02:32

Hi @yash,

From checking your logs, we see that Nvidia Shadowplay is on while Spacedesk is also on. Shadowplay is currently incompatible with Spacedesk so we suggest turning it off while using Spacedesk. Also, we saw that iDisplay is installed in your machine. Are you using it at the same time as Spacedesk?

If you need further assistance, please don’t hesitate to ask.

Thank you.