support

Forum Navigation
Please or Register to create posts and topics.

Touchscreen not working

Hi,

I have an HP Elitebook 2730p with Windows 7, which I’m using as a secondary screen for another laptop (Acer Aspire 3 A315-54) with Windows 10.
If I use the integrated trackpad mouse or the point-stick mouse to control the mouse of the main computer, both work correctly without any problems.
However, when I try to use the touchscreen, Spacedesk simply won’t detect it.
I have tried all Spacedesk settings without no luck and I don’t know what can I do.

Please, could you help me?

 

Spacedesk driver version: 2.1.26
Spacedesk viewer version: 0.9.45 BETA

Hi @i2000c,

the Touchscreen functionality of the Windows 7 viewer only works on Windows machines with touchscreen capability. The next option to use is to enable Mouse local which emulates single touch. Please note that the touch feature only works on one connected spacedesk viewer and the rest of the connected spacedesk viewers will use absolute mouse-touch.

I have tested the Mouse Local option without any results. It simply shows a black cross in the position of the screen where the pen is.

Could there be any way to simulate a mouse with the touchscreen?
That way I think it should work.

Hi @i2000c,

the Windows 7 viewer does not support pen.

Below is a video of a working Mouse Local functionality emulating a single touch:
https://www.dropbox.com/scl/fi/625iw2z3ksfvkl584fi9l/Win7viewer_MouseLocal_SingleTouch.mp4?rlkey=7hjl3hdkd69ojgg8kb5b78u9z&dl=0
Visual feedback for touch points is set to darker and larger in Windows settings.

If you want it as a mouse cursor, you will need to connect another viewer. The viewer where the first touch input is done simulates touch events and the rest of the connected viewers can simulate absolute mouse events. This is a workaround as spacedesk does not have an option to dynamically switch between touch and mouse.