USB Session Connection Lost
i’ve already do all step that you say in previous topic and it still not working. i also check in my usb driver in device manager, and it only has spacedesk usb android device. i send the log diagnostic file, hoping it can help you to trace this issue. thankyou
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Hi @sultan-3,
The logs you provided are incomplete. Please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.
Thank you.