Videocard
Quote from Voice on 07/01/2025, 15:54The application burned the video card during the game, before that everything worked fine, but after I connected the program and started the game, the whole screen turned blue, I changed three hdmi cables but it didn’t help
The application burned the video card during the game, before that everything worked fine, but after I connected the program and started the game, the whole screen turned blue, I changed three hdmi cables but it didn’t help
Quote from spacedesk Renz on 08/01/2025, 02:53Hi @voice,
For further investigation of the issue, please send us your logs. You can retrieve it by doing the following:
1. Opening the spacedesk Driver console as Administrator.
2. Click Diagnostics.
3. Click on “Save All Information”
4. Select a folder where the spacedesk logs would be saved then click OK.
5. If available, copy Memory.dmp file from C:\Windows onto the folder where the spacedesk logs are located.
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.
Hi @voice,
For further investigation of the issue, please send us your logs. You can retrieve it by doing the following:
1. Opening the spacedesk Driver console as Administrator.
2. Click Diagnostics.
3. Click on “Save All Information”
4. Select a folder where the spacedesk logs would be saved then click OK.
5. If available, copy Memory.dmp file from C:\Windows onto the folder where the spacedesk logs are located.
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.