support

Forum Navigation
Please or Register to create posts and topics.

Windows laptop – Windows surface pressure not working

Dear everyone.

I’m trying to use my surface tablet as an input for my laptop.

Pen is detected but not the pressure, tried on several app, note, whiteboard, adobe fresco.

is there a trick to activate it, any parameter to change.

thanks for your help,

Andrea

Hi @andrea-7,

We cannot reproduce the issue on our end.

For further analysis of the issue, please send us the logs of your Primary PC by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by using the Surface Tablet as input in the Viewer.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.

Thank you.