I can't use Spacedesk anymore in USB after I had updated some Windows updates

#21 · 18/06/2025, 04:35

hello i have same issue but iam on win11 can i use same files that mohamed used !

#22 · 18/06/2025, 07:06

The fix that was in the internal release has been publicly released in the latest Driver Package 2.1.51. You may download it in the Downloads page of our website.

#23 · 18/06/2025, 13:08

okay iam on the latest version but the problem still exist

#24 · 18/06/2025, 18:25

Even I am facing same issue, drivers and app are upto date.

ROSARY hat auf diesen Beitrag reagiert.

#25 · 19/06/2025, 01:52

@spacedesk-renz hello !

#26 · 19/06/2025, 02:56

Hi @rosary, @sruthi,

For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:

1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app via USB.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or Google Drive then include the download link on your next reply.

Thank you.