Support ForumPost History: spacedesk Renz

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Post History: spacedesk Renz

spacedesk Renz

Administrator

Hi @daisy-3, For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Error-Connection Loss

8 months ago

Hi @limbo122, To further analyze your issue, please send us the following files: – run dxdiag.ex …In: Error that says specified account already exists

8 months ago

Hi @george-2, If you have a 64-bit PC, you can try the spacedesk Driver Package for Windows 11 64 …In: Can not install on my Windows 10 PC

8 months ago

Hi @ezekiel, For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Ipadmini7

8 months ago

Hi @hendre, You can find the Audio setting in the viewer's Settings > Menu. Enabling Audi …In: Audio passthrough legacy IOS viewer

8 months ago

Hi @ezekiel, Does this touch issue happen only when spacedesk is connected or have you observed i …In: Ipadmini7

8 months ago

In the Settings of your tablet, not in the Settings of the spacedesk app. For your reference, please …In: Hardware Encoding H264 not working on native display

8 months ago

Hi @reign, Sorry, I think we had a bit of a misunderstanding. I was asking for a screenshot of th …In: Hardware Encoding H264 not working on native display

8 months ago

Hi @reign, How are you connecting, via Wifi or via USB? Do you see your Primary PC's backgro …In: Hardware Encoding H264 not working on native display

8 months ago

Hi @adam-15, As long as you are not using it for commercial purposes (for earning money), you can …In: Free for non-profits or no?

8 months ago

Hi @roslande, As already stated above, there is no option to do this even in the past versions of …In: Driver Console "Settings" panel is empty / Missing "OFF-State" configuration

8 months ago

Hi @danish-3, Can you provide the following details and send it to an********@*******sk.net? Than …In: Spacedesk license payment issue

8 months ago

And this happens only when you connect your viewer to the Primary PC? So the mouse pointer in the Vi …In: White pull down bar at top of screen

8 months ago

Hi @manny, The white bar that appears on top of the screen only appears when you put the viewer P …In: White pull down bar at top of screen

8 months ago

Hi @manny, What viewer are you using?In: White pull down bar at top of screen

8 months ago

And the issue only appears with spacedesk? What other virtual displays did you try?In: Can not use Windows duplicate mode with Spacedesk Virtual Display anymore

8 months ago

Hi @just-2, We saw in your logs a display adapter names "Virtual Display Monitor." Can …In: Can not use Windows duplicate mode with Spacedesk Virtual Display anymore

8 months ago

Hi @giorgio, Thank you for confirming. Just a few questions: When you installed the Driver P …In: Display Artifacts

8 months ago

Hi @just-2, This issue should not happen in your PC since its new and this issue only happens wit …In: Can not use Windows duplicate mode with Spacedesk Virtual Display anymore

8 months ago

Hi @just-2, Thank you for sending your logs. Upon checking them, we didn't see any problems …In: Can not use Windows duplicate mode with Spacedesk Virtual Display anymore

8 months ago

Hi @giorgio, Thanks for confirming. Can you try to update your GPUs to their latest versions if i …In: Display Artifacts

8 months ago

Hi @giorgio, Can you also get logs from the client PC where the spacedesk Viewer is installed? Pl …In: Audio output on my second screen doesn't work anymore

8 months ago

Hi @giorgio, Could you recall on which update you started encountering the issue, v2.2.14 or v2.2 …In: Display Artifacts

8 months ago

Hi @zen, Thank you for sending your logs. Please try changing the "Encoding Type" setti …In: Connected: Display Off

8 months ago

Hi @pratham, Are you still having this issue with the download? Is anyone else having this issue? …In: downloading time issue

8 months ago

Hi @ugased, Just a clarification. You do not connect to spacedesk via the Internet. It only conne …In: Black screen when transferring images via USB

8 months ago

Hi @giorgio, Thank you for sending your logs. We saw that you updated to the latest Driver Packag …In: Display Artifacts

8 months ago

Hi @giorgio, Thank you for sending your logs. From the logs, we saw that no spacedesk audio de …In: Audio output on my second screen doesn't work anymore

8 months ago

Hi @maharrashi, How exactly are you connecting your TVs to your PC? If it's through HDMI, yo …In: Video wall with physical monitors

8 months ago

Hi @mirkamay, Please refer to the Documentation in the section Performance Tuning to see possible …In: SpaceDesk Not Extending Display

8 months ago

Hi @hs, You may refer to the Documentation in the section Video Wall Configuration to learn more …In: Difficulties configuring video walls

9 months ago

Hi @jisang, It would still be a LAN connection, but it should have considerably better performanc …In: Macbook tethered connection?

9 months ago

Hi @jisang, No, I wasn't suggesting that you should connect the Macbook to the PC with a LAN …In: Macbook tethered connection?

9 months ago

Hi @patryk, Thank you for sending the diagnostics. Samsung USB Driver for Mobile Phones is insta …In: Android USB connection not working

9 months ago

Hi @jisang, From our testing, connecting to a Primary PC using a Macbook that's connected to …In: Macbook tethered connection?

9 months ago

Hi @mina, We sent the link to you via your registered email.In: Reply here to request for spacedesk Apple MAC Driver Early BETA

9 months ago

Hi @kkkk, Have you tried installing the latest spacedesk Driver package v2215 to your PC? From th …In: Cannot install spacedesk – "driver installation error", registry leftovers after uninstall

9 months ago

Hi @giorgio, by opening the spacedesk Driver console as administrator and clicking on Diagnostics …In: Audio output on my second screen doesn't work anymore

9 months ago

Hi @patryk, It seems like the logs you sent are incomplete. Please follow the steps below to get …In: Android USB connection not working

9 months ago

Hi @cat, Can you send a screenshot of the issue you're encountering?In: I have a licensing issue

9 months ago

Hi @jose-21, There has been no "Settings" section under the "Connections" tab …In: Driver Console "Settings" panel is empty / Missing "OFF-State" configuration

9 months ago

Hi @bautista, If your viewer screen is showing a black and white display, this means that the Dri …In: I saw you solved the black and White screen Before

9 months ago

Hi @kostiantyn, What model and Android/iOS version is your phone? Also, to further analyze the is …In: Broken screen

9 months ago

Hi @sang-3, Thank you for sending your logs. Unfortunately, we cannot see from the logs that you …In: Connected: Display Off

9 months ago

Hi @willy648, Thank you for sending your logs. Please try switching the Encoding Type option in y …In: display=off

9 months ago

Hi @ming-2 Please uninstall the previously spacedesk Driver through using Microsoft Fix. You may …In: Cannot install new version: Old version removal failed loop

9 months ago

Hi @ming-2, Thank you for sending your logs. Do you know the last version of spacedesk you instal …In: Cannot install new version: Old version removal failed loop

9 months ago

Hi @ming-2, To further analyze your issue, please send us the following files: – run dxdiag.exe …In: Cannot install new version: Old version removal failed loop

9 months ago

Hi @juancarlosmolina78, As stated in my earlier reply, connecting to a spacedesk Primary Machine …In: Enabled password protection

9 months ago

Quote from Leandro on 29/01/2026, 18:01 I have been investigating but almost every other alternativ …In: Reply here to request for spacedesk Apple MAC Driver Early BETA

9 months ago