Post History: spacedesk Renz
spacedesk Renz
Administrator
Hi @scargy,
This is a known issue with Android USB when using USB 3.0 cables or higher. If you ha …In: Black screen on secondary Android, USB connection
5 months ago
Hi @delta061hamatl,
You can turn off the touch input in the spacedesk Viewer by going to the Sett …In: Touch Screen Issues
5 months ago
Hi @santri,
Up to 16 viewer devices can connect to a single Primary PC with Windows 10/11. This w …In: Connected over 10 devices
5 months ago
Hi @petrichor,
We will investigate this issue and will get back to you once we have investigated. …In: 120 Hz refresh rate is not working
5 months ago
Hi @darlan,
For further analysis of the issue, please send us the logs of your Primary PC by open …In: Cannot find audio for remote audio
5 months ago
Hi @0jkr,
Did you try opening the Licensing page on your spacedesk viewer in the Mac first before …In: One license for both iPad and Mac?
5 months ago
Hi @yegit83077elygifts-com,
How did you previously delete spacedesk? If you just deleted the file …In: No installed appswork with this USB
5 months ago
Hi @maksim-2,
If you don't have those files, then please try to install the latest Driver Pa …In: Black screen when trying to connect
5 months ago
Hi @rafael-2,
Have you tried setting the "Encoding Type" option in "Quality/Perfor …In: Black Display when using USB 3.0/3.1
5 months ago
Hi @segritta,
We will refer this to our developers so we could discuss regarding your feature req …In: Three-finger gesture in Viewer app conflicts with my application
5 months ago
Hi @hiroki,
No reports of this specific BSOD have ever been reported to us. For further analysis …In: BSOD when using spacedesk with iPad via wired connection
5 months ago
Hi @segritta,
There is no way to disable this gesture.In: Three-finger gesture in Viewer app conflicts with my application
5 months ago
Hi @ernest,
Please check your email as we sent a link to a test Driver package to diagnose your i …In: Decided to update, what a mistake.
5 months ago
Hi @eduarda,
If it is for a non-profit organization, you are free to use spacedesk for your purpo …In: Space desk for a non profit organization?
5 months ago
Hi @name,
Please install the latest spacedesk Driver Package v2206 that includes the fix for the …In: Tablet no Longer connects Properly.
5 months ago
Hi @paehiqbal,
You can reply to the email we sent with all your feedback. Thank you for taking th …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
5 months ago
5 months ago
Hi @spectra,
You would need to first initiate a remote session with the viewer by either clicking …In: spacedesk viewer touchscreen issues
5 months ago
Hi @vlas,
Were you able to connect to the Primary PC? If not, what appears in the viewer device&# …In: Virtual display is not given
5 months ago
Hi @name,
Thank you for sending your logs. The issue is now under investigation by our developers …In: Tablet no Longer connects Properly.
5 months ago
Hi @paehiqbal,
Email has been sent. We're looking forward to your feedback. Thank you!In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
5 months ago
Hi @paehiqbal,
Please provide us your email address where we could send the download link to you. …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
5 months ago
Hi @name,
Thank you for trying. For further analysis of the issue, please send us the logs of you …In: Tablet no Longer connects Properly.
5 months ago
Hi @cesar-3,
Thank you for sending your logs. When spacedesk Android USB is turned off and your p …In: Android Screen Mirrioring Wired Not working
5 months ago
Hi @joao-7,
Is your PC's date and time set to the correct date? If it is and this error stil …In: Driver expired! But its on 2.2.05
5 months ago
Hi @maxjr02,
If you have "USB Cable iOS" turned on in the spacedesk Driver Console, ple …In: Cable ( IOS ), Not working because Cast on IOS
5 months ago
Hi @name,
While connected via USB to your PC, please try changing the USB mode in your tablet fro …In: Tablet no Longer connects Properly.
5 months ago
Hi @kansha9,
It might possibly be due to your device. If you have a more powerful Android device, …In: Lag and screen update issues on Galaxy Tab 3 10.1
5 months ago
Hi @omer-2,
That should work, although we wouldn't recommend using it on public wifi since a …In: Farklı wifi cihazları
5 months ago
Hi @mrmeesb86,
To sync up your license to your device, please open the Licensing page in the floa …In: Bought licence, keep getting buy licence reminder…
5 months ago
Hi @m-4,
It's currently in the plan to implement the Audio feature while connecting via USB …In: audio issues
6 months ago
Hi @cesar-3,
Which encoding type are you currently using? If you are using "Hardware Encodin …In: Android Screen Mirrioring Wired Not working
6 months ago
Hi @m-4,
Are you connecting to your Primary PC by Wifi? Audio is only available in the iOS viewer …In: audio issues
6 months ago
Hi @cesar-3,
Can you describe further what is happening on your end? By not working, do you mean …In: Android Screen Mirrioring Wired Not working
6 months ago
Hi @omer-2,
We have a Windows Viewer available in the Microsoft Store which you can use on any Wi …In: Satın alma
6 months ago
Hi @omer-2,
We cannot find any record of payment on that date and from where you are. Unless you …In: Satın alma
6 months ago
Hi @omer-2,
Do you remember the date when you did the purchase and did you receive an email confi …In: Satın alma
6 months ago
Hi @omer-2,
Can you provide the email you used to purchase the business license with? Thank you.In: Satın alma
6 months ago
Hi @ernest,
If you have any pending OS updates in your viewer device, please update. Also, when c …In: Decided to update, what a mistake.
6 months ago
Hi @zombie343,
Since the Business License is tied to the Google Play Store account and not the de …In: I want to buy a licence, but how?
6 months ago
Hi @daniel-13,
Regarding the H264 error, please change the Encoding Type option to "Software …In: [SOLVED] Hardware Decorder H264 tablet android
6 months ago
Hi @ernest,
Thank you for sending your logs. Can you try reinstalling your spacedesk viewer app a …In: Decided to update, what a mistake.
6 months ago
Hi @splimen,
Currently, there are no plans to include it in spacedesk.In: Hello, is it possible to integrate the AV 1 codec into Space Desk?
6 months ago
Hi @mpaok,
This is expected you have a video or if you have a game running and you're using …In: GPU Usage
6 months ago
Hi @zombie343,
The Business License is currently available for both Android and iOS viewers, and …In: I want to buy a licence, but how?
6 months ago
Hi @qadrieee,
Thank you for sending the pnputil output file. There were some drivers that were no …In: [SOLVED] installation error on win 11
6 months ago
Hi @qadrieee,
Thank you for sending your setup logs. Can you check in Settings > Installed App …In: [SOLVED] installation error on win 11
6 months ago
HI @xiao,
For further analysis of the issue, please send us the logs of your Primary PC by openin …In: Decided to update, what a mistake.
6 months ago
Login with your Social Account