Post History: spacedesk Renz
spacedesk Renz
Administrator
Hi @kevin-7,
Just to clarify, can you describe your Primary PC setup (where the spacedesk Driver …In: multi screen client viewer
4 months ago
Hi @payton,
The only WDDM version that matters is for your main display adapter. If the WDDM vers …In: duplicate display not working with spacedesk anymore
4 months ago
Hi @payton,
spacedesk's WDDM version is 1.3 by default and is not upgradeable. Regarding you …In: duplicate display not working with spacedesk anymore
4 months ago
Hi @markus-3,
Thank you for the information. Did you encounter this issue on Android?In: Pro license not synced
4 months ago
Hi @jan-bernd,
If you have Google Play Store on your Chromebook, you can download the spacedesk A …In: Chromebook
4 months ago
Hi @markus-3,
You can go and open the Licensing page on your smartphone so that the licensing inf …In: Pro license not synced
4 months ago
Hi @nghia,
Please try to update your spacedesk Android viewer to the latest version that includes …In: Issue with Business License (USB Display) – Black Screen on USB Connection
4 months ago
Hi @jose-13,
Thank you for sending your logs. Can you try updating to the latest spacedesk Androi …In: Display off y conexion USB
4 months ago
Hi @strauss,
Please try updating to the latest spacedesk Android that includes the fix for that i …In: Black screen issues
4 months ago
Hi @konstantin,
Sorry for the late reply. The issue has been reproduced on our end and our develo …In: Magic Keyboard Scrolling
4 months ago
Hi @cowlickboy,
The logs you sent are incomplete. Please resend your logs and make sure that afte …In: i can't connect my android pad with USB Cable
4 months ago
Hi @jose-13,
For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Display off y conexion USB
4 months ago
Quote from DioDavid on 03/08/2025, 10:09
i use usb c to link android to my win11pc same here
the a …In: Black screen but Touch is working
4 months ago
Hi @mikolaj,
For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Black Screen – Conected – Display OFF
4 months ago
Hi @strauss,
Does the black screen issue occur on your end when Hardware Encoding H264 or Automat …In: Black screen issues
4 months ago
Hi @shyneiceg,
Is your Primary PC (Dell laptop) and viewer device (iPad) connected to the same ne …In: Not connecting
4 months ago
Hi @hyeseong,
Thank you for sending your logs. This issue is being investigated, and a fix will b …In: I can't connect from my iPad.
4 months ago
Hi @hyeseong,
For further analysis of the issue, please send us the logs of your Primary PC by op …In: I can't connect from my iPad.
4 months ago
Hi @hyeseong,
Are you able to see your Primary PC in the viewer screen? Is there an error that ap …In: I can't connect from my iPad.
4 months ago
Hi @sharon,
Are you using the latest spacedesk Driver package v2.2.04?In: Why is my ipad screen black and white when I am using spacedesk.
4 months ago
Hi @khuynh,
To improve performance in your viewer, please refer to the documentation under the se …In: Timeout Connected Display Off
4 months ago
Hi @justin-3,
This is a known issue for the iOS viewer and will be fixed in the next release. Ple …In: Skewed view
4 months ago
Hi @k,
Please try the workaround suggested earlier and inform us if it works for you. Thanks!In: Hardware encoding completly broken in ipad
5 months ago
Hi @will-2,
From the logs, we saw that you have multiple network adapters. Which IP are you conne …In: Stuck on "Connected – Display OFF"
5 months ago
Hi @jen,
No worries, thank you. You can check the resolution of the viewer in the Windows Display …In: Hardware encoding completly broken in ipad
5 months ago
Hi @croberts,
What versions of the spacedesk Viewer and Driver are you currently using?
Also, …In: Connection Issues
5 months ago
Hi @jen,
Can you try setting it to a higher resolution while encoding type is set to software to …In: Hardware encoding completly broken in ipad
5 months ago
Hi @marianne, @jen,
Please do the following as a workaround for the issue:
1. Go to Settings > …In: Hardware encoding completly broken in ipad
5 months ago
Hi @omar,
Can you provide the model of the iPad you're using and the resolution you're …In: Hardware encoding completly broken in ipad
5 months ago
Hi @omar,
This issue has been reproduced on our end and a fix will be included in the next update …In: Hardware encoding completly broken in ipad
5 months ago
Hi @omar,
The iOS viewer with Hardware Encoding support is out now on the App Store.In: Hardware encoding on iPad
5 months ago
Hi @shinya,
Can you try this if it fixes your issue?
1. Go to Settings > Quality/Performance
…In: Symptoms: Connected, but the tablet side screen is completely black
5 months ago
Hi @sorin,
Older spacedesk Driver Package versions are neither maintained nor downloadable. We ar …In: Support legacy version downloads
5 months ago
Hi @omar,
The updated iOS viewer with H264 support is set to be released tomorrow.In: Hardware encoding on iPad
5 months ago
Hi @black-4, @michael-18,
Apple Mac Driver is set to be released in the next 6 months, and Linux …In: Linux Host
5 months ago
Hi @sarah-7,
Is Samsung USB Driver for Mobile Phones installed on your Windows machine? You can c …In: [SOLVED] Black screen with samsung's new UI
5 months ago
Hi @sarah-7,
It seems like the link you sent is set to private. Can you change the privacy settin …In: [SOLVED] Black screen with samsung's new UI
5 months ago
Hi @sorin,
For further analysis of the issue, please send us the logs of your Primary PC by openi …In: Support legacy version downloads
5 months ago
5 months ago
Hi @paul-7,
There's a potential fix for the issue that will be released with the next update …In: Black Screen – Conected – Display OFF
5 months ago
Hi @factoryhelp,
You can try to check in the Command Prompt using the "ipconfig" comman …In: HOW STOP IT CONNECTING THE WIFI DONGLE
5 months ago
Hi @shivansh,
Thank you for the additional info. Unfortunately, we cannot reproduce the issue on …In: Suddenly can't hold down keys when using Spacedesk driver
5 months ago
Hi @shivansh,
For further analysis of the issue, please send us the logs of your Primary PC by op …In: Suddenly can't hold down keys when using Spacedesk driver
5 months ago
Hi @jack-song,
Please make sure that the last installed version of spacedesk Driver is uninstalle …In: spacedesk installation error
5 months ago
Hi @charlottebrown012,
We are planning to update spacedesk HTML5 Viewer to HTTPS, WSS and H264 wi …In: HTML5 viewer is not available
5 months ago
Hi @dgitter,
Thanks also for bringing this up. We will make sure to inform this thread once the n …In: HTML5 viewer is not available
5 months ago
Hi @verlyba,
Please send us your logs by opening the spacedesk Driver console as administrator an …In: Connected – display OFF issue
5 months ago
Hi @tabletka,
Can you check in the spacedesk Driver console if USB Cable Android is turned on? If …In: [SOLVED] Remove/disable/bypass "USB (spacedeck)" USB device on Android
5 months ago
Hi @sarah-7,
Please try the following steps on your spacedesk viewer:
1. Go to Settings > Qua …In: [SOLVED] Black screen with samsung's new UI
5 months ago
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