Support ForumPost History: spacedesk Renz

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Post History: spacedesk Renz

spacedesk Renz

Administrator

Hi @kevin-7, Just to clarify, can you describe your Primary PC setup (where the spacedesk Driver …In: multi screen client viewer

4 months ago

Hi @payton, The only WDDM version that matters is for your main display adapter. If the WDDM vers …In: duplicate display not working with spacedesk anymore

4 months ago

Hi @payton, spacedesk's WDDM version is 1.3 by default and is not upgradeable. Regarding you …In: duplicate display not working with spacedesk anymore

4 months ago

Hi @markus-3, Thank you for the information. Did you encounter this issue on Android?In: Pro license not synced

4 months ago

Hi @jan-bernd, If you have Google Play Store on your Chromebook, you can download the spacedesk A …In: Chromebook

4 months ago

Hi @markus-3, You can go and open the Licensing page on your smartphone so that the licensing inf …In: Pro license not synced

4 months ago

Hi @nghia, Please try to update your spacedesk Android viewer to the latest version that includes …In: Issue with Business License (USB Display) – Black Screen on USB Connection

4 months ago

Hi @jose-13, Thank you for sending your logs. Can you try updating to the latest spacedesk Androi …In: Display off y conexion USB

4 months ago

Hi @strauss, Please try updating to the latest spacedesk Android that includes the fix for that i …In: Black screen issues

4 months ago

Hi @konstantin, Sorry for the late reply. The issue has been reproduced on our end and our develo …In: Magic Keyboard Scrolling

4 months ago

Hi @cowlickboy, The logs you sent are incomplete. Please resend your logs and make sure that afte …In: i can't connect my android pad with USB Cable

4 months ago

Hi @jose-13, For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Display off y conexion USB

4 months ago

Quote from DioDavid on 03/08/2025, 10:09 i use usb c to link android to my win11pc same here the a …In: Black screen but Touch is working

4 months ago

Hi @mikolaj, For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Black Screen – Conected – Display OFF

4 months ago

Hi @strauss, Does the black screen issue occur on your end when Hardware Encoding H264 or Automat …In: Black screen issues

4 months ago

Hi @shyneiceg, Is your Primary PC (Dell laptop) and viewer device (iPad) connected to the same ne …In: Not connecting

4 months ago

Hi @hyeseong, Thank you for sending your logs. This issue is being investigated, and a fix will b …In: I can't connect from my iPad.

4 months ago

Hi @hyeseong, For further analysis of the issue, please send us the logs of your Primary PC by op …In: I can't connect from my iPad.

4 months ago

Hi @hyeseong, Are you able to see your Primary PC in the viewer screen? Is there an error that ap …In: I can't connect from my iPad.

4 months ago

Hi @sharon, Are you using the latest spacedesk Driver package v2.2.04?In: Why is my ipad screen black and white when I am using spacedesk.

4 months ago

Hi @khuynh, To improve performance in your viewer, please refer to the documentation under the se …In: Timeout Connected Display Off

4 months ago

Hi @justin-3, This is a known issue for the iOS viewer and will be fixed in the next release. Ple …In: Skewed view

4 months ago

Hi @k, Please try the workaround suggested earlier and inform us if it works for you. Thanks!In: Hardware encoding completly broken in ipad

5 months ago

Hi @will-2, From the logs, we saw that you have multiple network adapters. Which IP are you conne …In: Stuck on "Connected – Display OFF"

5 months ago

Hi @jen, No worries, thank you. You can check the resolution of the viewer in the Windows Display …In: Hardware encoding completly broken in ipad

5 months ago

Hi @croberts, What versions of the spacedesk Viewer and Driver are you currently using? Also, …In: Connection Issues

5 months ago

Hi @jen, Can you try setting it to a higher resolution while encoding type is set to software to …In: Hardware encoding completly broken in ipad

5 months ago

Hi @marianne, @jen, Please do the following as a workaround for the issue: 1. Go to Settings &gt …In: Hardware encoding completly broken in ipad

5 months ago

Hi @omar, Can you provide the model of the iPad you're using and the resolution you're …In: Hardware encoding completly broken in ipad

5 months ago

Hi @omar, This issue has been reproduced on our end and a fix will be included in the next update …In: Hardware encoding completly broken in ipad

5 months ago

Hi @omar, The iOS viewer with Hardware Encoding support is out now on the App Store.In: Hardware encoding on iPad

5 months ago

Hi @shinya, Can you try this if it fixes your issue? 1. Go to Settings > Quality/Performance …In: Symptoms: Connected, but the tablet side screen is completely black

5 months ago

Hi @sorin, Older spacedesk Driver Package versions are neither maintained nor downloadable. We ar …In: Support legacy version downloads

5 months ago

Hi @omar, The updated iOS viewer with H264 support is set to be released tomorrow.In: Hardware encoding on iPad

5 months ago

Hi @black-4, @michael-18, Apple Mac Driver is set to be released in the next 6 months, and Linux …In: Linux Host

5 months ago

Hi @sarah-7, Is Samsung USB Driver for Mobile Phones installed on your Windows machine? You can c …In: [SOLVED] Black screen with samsung's new UI

5 months ago

Hi @sarah-7, It seems like the link you sent is set to private. Can you change the privacy settin …In: [SOLVED] Black screen with samsung's new UI

5 months ago

Hi @sorin, For further analysis of the issue, please send us the logs of your Primary PC by openi …In: Support legacy version downloads

5 months ago

Hi @omar, The updated iOS viewer will be released in the next days.In: Hardware encoding on iPad

5 months ago

Hi @paul-7, There's a potential fix for the issue that will be released with the next update …In: Black Screen – Conected – Display OFF

5 months ago

Hi @factoryhelp, You can try to check in the Command Prompt using the "ipconfig" comman …In: HOW STOP IT CONNECTING THE WIFI DONGLE

5 months ago

Hi @shivansh, Thank you for the additional info. Unfortunately, we cannot reproduce the issue on …In: Suddenly can't hold down keys when using Spacedesk driver

5 months ago

Hi @shivansh, For further analysis of the issue, please send us the logs of your Primary PC by op …In: Suddenly can't hold down keys when using Spacedesk driver

5 months ago

Hi @jack-song, Please make sure that the last installed version of spacedesk Driver is uninstalle …In: spacedesk installation error

5 months ago

Hi @charlottebrown012, We are planning to update spacedesk HTML5 Viewer to HTTPS, WSS and H264 wi …In: HTML5 viewer is not available

5 months ago

Hi @dgitter, Thanks also for bringing this up. We will make sure to inform this thread once the n …In: HTML5 viewer is not available

5 months ago

Hi @verlyba, Please send us your logs by opening the spacedesk Driver console as administrator an …In: Connected – display OFF issue

5 months ago

Hi @tabletka, Can you check in the spacedesk Driver console if USB Cable Android is turned on? If …In: [SOLVED] Remove/disable/bypass "USB (spacedeck)" USB device on Android

5 months ago

Hi @sarah-7, Please try the following steps on your spacedesk viewer: 1. Go to Settings > Qua …In: [SOLVED] Black screen with samsung's new UI

5 months ago

Hi @ggoran1973, For further analysis of the issue, please send us the logs of your Primary PC by …In: black screen when using usb and wifi randomly disconnects

5 months ago