Post History: spacedesk Renz
spacedesk Renz
Administrator
Hi @joao-7,
Is your PC's date and time set to the correct date? If it is and this error stil …In: Driver expired! But its on 2.2.05
4 months ago
Hi @maxjr02,
If you have "USB Cable iOS" turned on in the spacedesk Driver Console, ple …In: Cable ( IOS ), Not working because Cast on IOS
4 months ago
Hi @name,
While connected via USB to your PC, please try changing the USB mode in your tablet fro …In: Tablet no Longer connects Properly.
4 months ago
Hi @kansha9,
It might possibly be due to your device. If you have a more powerful Android device, …In: Lag and screen update issues on Galaxy Tab 3 10.1
4 months ago
Hi @omer-2,
That should work, although we wouldn't recommend using it on public wifi since a …In: Farklı wifi cihazları
4 months ago
Hi @mrmeesb86,
To sync up your license to your device, please open the Licensing page in the floa …In: Bought licence, keep getting buy licence reminder…
4 months ago
Hi @m-4,
It's currently in the plan to implement the Audio feature while connecting via USB …In: audio issues
4 months ago
Hi @cesar-3,
Which encoding type are you currently using? If you are using "Hardware Encodin …In: Android Screen Mirrioring Wired Not working
4 months ago
Hi @m-4,
Are you connecting to your Primary PC by Wifi? Audio is only available in the iOS viewer …In: audio issues
4 months ago
Hi @cesar-3,
Can you describe further what is happening on your end? By not working, do you mean …In: Android Screen Mirrioring Wired Not working
4 months ago
Hi @omer-2,
We have a Windows Viewer available in the Microsoft Store which you can use on any Wi …In: Satın alma
4 months ago
Hi @omer-2,
We cannot find any record of payment on that date and from where you are. Unless you …In: Satın alma
4 months ago
Hi @omer-2,
Do you remember the date when you did the purchase and did you receive an email confi …In: Satın alma
4 months ago
Hi @omer-2,
Can you provide the email you used to purchase the business license with? Thank you.In: Satın alma
4 months ago
Hi @ernest,
If you have any pending OS updates in your viewer device, please update. Also, when c …In: Decided to update, what a mistake.
4 months ago
Hi @zombie343,
Since the Business License is tied to the Google Play Store account and not the de …In: I want to buy a licence, but how?
4 months ago
Hi @daniel-13,
Regarding the H264 error, please change the Encoding Type option to "Software …In: [SOLVED] Hardware Decorder H264 tablet android
4 months ago
Hi @ernest,
Thank you for sending your logs. Can you try reinstalling your spacedesk viewer app a …In: Decided to update, what a mistake.
4 months ago
Hi @splimen,
Currently, there are no plans to include it in spacedesk.In: Hello, is it possible to integrate the AV 1 codec into Space Desk?
4 months ago
Hi @mpaok,
This is expected you have a video or if you have a game running and you're using …In: GPU Usage
4 months ago
Hi @zombie343,
The Business License is currently available for both Android and iOS viewers, and …In: I want to buy a licence, but how?
4 months ago
Hi @qadrieee,
Thank you for sending the pnputil output file. There were some drivers that were no …In: [SOLVED] installation error on win 11
4 months ago
Hi @qadrieee,
Thank you for sending your setup logs. Can you check in Settings > Installed App …In: [SOLVED] installation error on win 11
4 months ago
HI @xiao,
For further analysis of the issue, please send us the logs of your Primary PC by openin …In: Decided to update, what a mistake.
4 months ago
Hi @raouf, @vikrant, @ps,
We just wanted to get an update from you regarding the Apple MAC Driver …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
4 months ago
Hi @qadrieee,
To further analyze your issue, please send us the following files:
– run dxdiag.ex …In: [SOLVED] installation error on win 11
4 months ago
Hi @nicovon,
No, you would need to change the Primary PC's name in the PC itself. The viewer …In: protect server with a password
4 months ago
Hi @nicovon,
You can change your Primary PC’s name so you can identify which Primary PC is which …In: protect server with a password
4 months ago
Hi @nicovon,
Password protection is only available for viewers with a business license, which mea …In: protect server with a password
4 months ago
Hi @xiao,
Please follow the steps in your spacedesk Viewer to see if this fixes your issue:
1. G …In: Decided to update, what a mistake.
4 months ago
Hi @burgess,
Please refer to this article to download the "Program Install and Uninstall&quo …In: Installation failed
4 months ago
Hi @nwellinghoff,
Currently, connecting the spacedesk Windows Viewer via USB is not yet supported …In: Wired Windows to Windows connection
4 months ago
4 months ago
Hi @poketrainercristal,
Got it, thank you! This is a known issue in the current Driver package an …In: Problem with colors
4 months ago
4 months ago
Hi @marian,
Can you check in your PC, in the Display Settings whether there’s an additional displ …In: My Device is conected via Network, and mi my screen apears "Connected – Display OFF"
4 months ago
Hi @tomgeorge-emailtest,
Thank you for reporting the issue. We will continue to investigate it an …In: Password Prompt
4 months ago
Hi @ryan-4,
Also, if you have "Samsung USB Driver for Mobile Phones" in your installed …In: I can't connect via USB cable!
4 months ago
Hi @ryan-4,
We saw in your logs that the spacedesk Driver and USB Cable Android options are turne …In: I can't connect via USB cable!
4 months ago
Hi @ryan-4,
There's a log missing in the log files you sent. Were you able to download Debug …In: I can't connect via USB cable!
4 months ago
Hi @ryan-4,
Got it, thank you so much. For further analysis of the issue, please send us the logs …In: I can't connect via USB cable!
4 months ago
Hi @ryan-4,
Can you access the files in the tablet via Windows Explorer?In: I can't connect via USB cable!
4 months ago
Hi @ryan-4,
Can you access your Galaxy Tab 3 with your laptop via USB?In: I can't connect via USB cable!
4 months ago
Hi @ryan-4,
For further information, can you provide the device you're using as a viewer? Al …In: I can't connect via USB cable!
4 months ago
Hi @paco,
What is your tablet's model name where you encounter the issue?In: error unfortunately spacedesk has stopped when windows shutdown
4 months ago
Hi @martin-10,
Thank you for sending your logs. Can you try clicking "Clear Windows Display …In: Galaxy Tab s8 no funciona
4 months ago
Hi @theeffingcasual,
Thank you for your response. Does the issue only happen when spacedesk is co …In: Compatibility with Infinix Xpad GT
4 months ago
Hi @noam,
We are still currently updating the HTML5 viewer so it will still be unavailable to use …In: When will the HTML5 Web client work?
4 months ago
Hi @struct2009,
Thank you for informing us. Feel free to contact us again if you need further hel …In: Clam Shell
4 months ago
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