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Post History: spacedesk Nicole
Hi @dhsimm4021gmail-com,
could you please try to disable auto-rotation in the Android viewer app& …In: Android 11 Tablet Display Shrunken
4 months ago
Hi @timenewkirill,
this issue is currently being investigated. In the meantime, please try the me …In: Vertical screen isn't working as it should
4 months ago
Hi @raymond,
Unfortunately, it did not contain the driver logs that we need to look at. Could you …In: Non-working USB connection on Samsung Tab after One UI 7.0 update
4 months ago
Hi @dhsimm4021gmail-com,
did it work properly before on this Android 11 tablet?
Did you maybe co …In: Android 11 Tablet Display Shrunken
4 months ago
Hi @derveee,
the video is unavailable.
Is this on Android or iOS?
Please refer to our User Ma …In: USB connection not working
4 months ago
Hi @raymond,
the diagnostics is incomplete. Please wait for the spacedesk Driver Console to finis …In: Non-working USB connection on Samsung Tab after One UI 7.0 update
4 months ago
Hi @relictsng,
the diagnostics is incomplete.
Please retry with the spacedesk Driver Console sta …In: SD doesn't connect automatically via USB
4 months ago
Hi @timenewkirill,
please try the following:
1. Turn off the Android viewer's Auto-rotation …In: Vertical screen isn't working as it should
4 months ago
Hi @raymond,
Please reinstall the spacedesk Android viewer app and let us know if the popup windo …In: Non-working USB connection on Samsung Tab after One UI 7.0 update
4 months ago
Hi @xghostt,
what you observed can happen too on a PC with multiple physical monitors too. This i …In: Apps opening on pc instead of iPad
6 months ago
Hi @hautetoddy,
For further analysis of the issue, please send us the logs of your server machine …In: iPad compatible, but not connecting vis USB to PC
7 months ago
Hi @dave_wildenhotmail-com,
is this only happening during mirror? What about extended displays?
…In: Cursor behaviour problem when viewing Firefox screens
7 months ago
Hi @dave_wildenhotmail-com,
does it still happen on the main display even without a spacedesk vie …In: Cursor behaviour problem when viewing Firefox screens
7 months ago
7 months ago
Hi @viacheslav,
spacedesk does not support USB cable connection between Windows machines. It only …In: PC + Surface Pro 4
7 months ago
Hi @someuser9008,
thank you for sending the diagnostics. Unfortunately, it is incomplete – the lo …In: Constant connection drops using WiFi Direct
8 months ago
Hi @sumit,
thanks for sending the log file unfortunately, it did not contain any spacedesk Driver …In: cannot open spacedesk console
8 months ago
Quote from Sumit on 20/01/2025, 12:59
upon inspection i came to find that it can connect via my and …In: cannot open spacedesk console
8 months ago
Hi @liviu-ioan,
in the diagnostics you sent, did you try to unplug-plug the Android device (Diagn …In: [SOLVED] Android USB connection not working anymore in 2.1.34
8 months ago
Hi @sumit,
based on your setup logs, spacedesk is properly installed..
After installation, the …In: cannot open spacedesk console
8 months ago
I tried to install spacedesk for few times but despite my attempts i am unable to even open the appl …In: cannot open spacedesk console
8 months ago
Hi @joseph,
Is it the same iOS 12.5.7?
Which version of spacedesk iOS viewer is installed on you …In: Help with how y'all resolved an issue?
8 months ago
Closing this topic.
Duplicate of Android usb cable problem pls help urgent.
In: Android usb cable problem pls help urgent.
8 months ago
Hi @yunus,
thank you for sending the initial spacedesk diagnostics. However, some logs are missin …In: Android usb cable problem pls help urgent.
8 months ago
Hi @someuser9008,
For further analysis of the issue, please send us the logs of your server machi …In: Constant connection drops using WiFi Direct
8 months ago
Hi @liviu-ioan,
thank you for sending the diagnostics.
Is the USB accessory option set to File …In: [SOLVED] Android USB connection not working anymore in 2.1.34
8 months ago
Hi @peterst2,
For further analysis of the issue, please send us the logs of your Windows machine. …In: [SOLVED] Help – Nothing works any more since 2.1.31
9 months ago
Hi @peterst2,
Could you please describe your setup?
how many viewers are connected?
are y …In: [SOLVED] Help – Nothing works any more since 2.1.31
9 months ago
Hi @peterst2,
you might also need to set Connection loss delay to value '-1'.In: [SOLVED] Help – Nothing works any more since 2.1.31
9 months ago
Hi @peterst2,
the value '-1' is infinite not '0'.
We are glad that spaced …In: [SOLVED] Help – Nothing works any more since 2.1.31
9 months ago
Hi @peterst2,
1. Please always update to the latest nVidia drivers to avoid such issues.
2. Hard …In: [SOLVED] Help – Nothing works any more since 2.1.31
9 months ago
Quote from hsaipy on 27/12/2024, 11:01
我记得以前可以USB连，结果好像更新了一次，就不行了。
我是12.7 pro 2024
Hi @hsaipy,
…In: USB cable connect not working in lenovo xiaoxin pad 2024
9 months ago
Hi @chris-4,
Thank you for reporting the issues. The user manual link should be working again. As …In: SSL cert problems on your site
9 months ago
Hi @nas,
For further analysis of the issue, please send us the logs of your server machine by ope …In: Can't connect to iPad
9 months ago
Hi @mohab,
please check the spacedesk user manual troubleshooting topic Cannot discover Primary M …In: Connection Issue with SPACEDESK on Computer and Tablet
10 months ago
Hi @dmitriy,
we are currently acquiring the same tablet to reproduce and analyze the issue. We wi …In: USB cable connect not working in lenovo xiaoxin pad 2024
10 months ago
Hi @dmitriy,
thank you for the files.
Unfortunately, it does not contain the spacedesk driver lo …In: USB cable connect not working in lenovo xiaoxin pad 2024
10 months ago
Hi @dmitriy
For further analysis of the issue, please send us the logs of your Windows machine by …In: USB cable connect not working in lenovo xiaoxin pad 2024
10 months ago
Hi @dmitriy,
is the device connected to a USB hub or directly to the Windows machine USB port? Co …In: USB cable connect not working in lenovo xiaoxin pad 2024
10 months ago
Hi @juan-2,
please run Disk Cleanup and delete the temporary files. Also, please check in C:\Wind …In: I cant install the app
10 months ago
Hi @jean-martin,
USB Cable Driver iOS requires iTunes or Apple Device software application instal …In: USB Cable Drive IOS UNAVAILABLE
10 months ago
Hi @chris-3,
Android device as the spacedesk primary machine is not supported and is currently no …In: Tablet as second display for tablet
10 months ago
Hi @dmitriy,
maybe there are Android security patches?
Regarding the debug mode – how can I chec …In: USB cable connect not working in lenovo xiaoxin pad 2024
10 months ago
Hi @dmitriy,
does the device have the latest system update from Android? Is USB debugging OFF?In: USB cable connect not working in lenovo xiaoxin pad 2024
10 months ago
Hi @kostia,
if it's not possible to get an Android system update, could you please try to en …In: "Bigme Inknote X Color" 10.3 tablet not connect via USB (wifi is ok), logs added
10 months ago
Hi @jose-3,
your Windows machine is missing Quality Windows Audio/Video Experience (qWave) featur …In: Algo falla/Something is wrong
10 months ago
Hi @sung,
you are welcome. If you encountered issues on ARM64 platform, please let us know.
As …In: [SOLVED] Thank you ARM64 Support
11 months ago
Hi @i2000c,
the Windows 7 viewer does not support pen.
Below is a video of a working Mouse Loc …In: Touchscreen not working
11 months ago