Assistance Required with USB Connection Issue on Tablet for Spacedesk Commercial License Holder
Dear Spacedesk Support Team,
I hope this message finds you well.
I am writing to you from China, where I have recently acquired a commercial license for your esteemed Spacedesk software. I am currently experiencing difficulties with establishing a USB connection between my tablet and the software, which is impeding my ability to utilize the full functionality of your product.
Enclosed with this email, you will find the debug logs that I have generated in an attempt to diagnose the issue.
Due to the file size limitations when uploading attachments on the forum, I have been unable to share the screen recordings from both my PC and tablet, which I believe could be instrumental in pinpointing the problem. Should these recordings be necessary for your analysis, I would be more than willing to send them directly to you via email. Please provide me with an email address where I can forward these files for your review.
I am eager to resolve this matter promptly and am grateful for any assistance you can provide. Your expertise and guidance are greatly appreciated.
Thank you for your attention to this matter.
Warm regards,
[Name] Hsaipy
[ Contact Information] hs******@gm***.com
[Spacedesk Commercial License Details] My Play Account : hs******@gm***.com
This forum topic is the same as the problem I encountered.
USB cable connect not working in lenovo xiaoxin pad 2024 | support | spacedesk by datronicsoft
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This forum topic is the same as the problem I encountered.
《USB cable connect not working in lenovo xiaoxin pad 2024 | support | spacedesk by datronicsoft》
