Sudden cannot detect Primary Machine
I cant seem to figure out the DebugView instructions you’re providing unfortunately, I believe that I followed the steps accordingly (sorry they’re a little confusing).
It seems that my Mac cannot ping my PC though. Weirdly enough, the SpaceDesk app worked yesterday but it is no longer working at this time. I believe my network must have some sort of fault at this unfortunately, Im at a loss.
Ive tried using a USB as well but that’s not working, do you know what the reason could be for that?
Hi @alex-29,
USB connection does not work for Mac to Windows, only in iOS and iPadOS devices. If you have any antivirus or firewall software in both devices, this may block spacedesk from connecting. Please refer to the Documentation in the section “TROUBLESHOOTING > Network Connection > Firewall Settings on Primary Machine” for further information.