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Post History: spacedesk Renz
Hi @nwellinghoff,
Currently, connecting the spacedesk Windows Viewer via USB is not yet supported …In: Wired Windows to Windows connection
1 個月 ago
Hi @poketrainercristal,
Got it, thank you! This is a known issue in the current Driver package an …In: Problem with colors
1 個月 ago
1 個月 ago
Hi @marian,
Can you check in your PC, in the Display Settings whether there’s an additional displ …In: My Device is conected via Network, and mi my screen apears "Connected – Display OFF"
1 個月 ago
Hi @tomgeorge-emailtest,
Thank you for reporting the issue. We will continue to investigate it an …In: Password Prompt
2 個月 ago
Hi @ryan-4,
Also, if you have "Samsung USB Driver for Mobile Phones" in your installed …In: I can't connect via USB cable!
2 個月 ago
Hi @ryan-4,
We saw in your logs that the spacedesk Driver and USB Cable Android options are turne …In: I can't connect via USB cable!
2 個月 ago
Hi @ryan-4,
There's a log missing in the log files you sent. Were you able to download Debug …In: I can't connect via USB cable!
2 個月 ago
Hi @ryan-4,
Got it, thank you so much. For further analysis of the issue, please send us the logs …In: I can't connect via USB cable!
2 個月 ago
Hi @ryan-4,
Can you access the files in the tablet via Windows Explorer?In: I can't connect via USB cable!
2 個月 ago
Hi @ryan-4,
Can you access your Galaxy Tab 3 with your laptop via USB?In: I can't connect via USB cable!
2 個月 ago
Hi @ryan-4,
For further information, can you provide the device you're using as a viewer? Al …In: I can't connect via USB cable!
2 個月 ago
Hi @paco,
What is your tablet's model name where you encounter the issue?In: error unfortunately spacedesk has stopped when windows shutdown
2 個月 ago
Hi @martin-10,
Thank you for sending your logs. Can you try clicking "Clear Windows Display …In: Galaxy Tab s8 no funciona
2 個月 ago
Hi @theeffingcasual,
Thank you for your response. Does the issue only happen when spacedesk is co …In: Compatibility with Infinix Xpad GT
2 個月 ago
Hi @noam,
We are still currently updating the HTML5 viewer so it will still be unavailable to use …In: When will the HTML5 Web client work?
2 個月 ago
Hi @struct2009,
Thank you for informing us. Feel free to contact us again if you need further hel …In: Clam Shell
2 個月 ago
Hi @paco,
Can you try changing the Encoding Type to "Software Encoding MJPEG (forced)" …In: error unfortunately spacedesk has stopped when windows shutdown
2 個月 ago
Hi @theeffingcasual,
Upon checking, your logs are incomplete. Please make sure to follow the step …In: Compatibility with Infinix Xpad GT
2 個月 ago
Hi @theeffingcasual,
The link seems to be set to private, as I cannot download the log files from …In: Compatibility with Infinix Xpad GT
2 個月 ago
Hi @theeffingcasual,
For further analysis of the issue, please send us the logs of your Primary P …In: Compatibility with Infinix Xpad GT
2 個月 ago
Hi @martin-10,
Does the tablet connect via USB but with a gray screen? If so, please try to go to …In: Galaxy Tab s8 no funciona
2 個月 ago
Hi @struct2009,
when you close the laptop lid, are there any other screens attached to the laptop …In: Clam Shell
2 個月 ago
Hi @paco,
What error message do you get?In: error unfortunately spacedesk has stopped when windows shutdown
2 個月 ago
Hi @sevenwan,
Yes, the Commercial License is the Business License. To enable Password Protection …In: Loss of orginal GPU and Method to recognize Paid license in Window
2 個月 ago
Hi @sevenwan,
Concerning your issue about recognition of the paid license, please check in the sp …In: Loss of orginal GPU and Method to recognize Paid license in Window
2 個月 ago
Hi @sevenwan,
The logs you sent are incomplete. After opening the spacedesk Driver Console as adm …In: Loss of orginal GPU and Method to recognize Paid license in Window
2 個月 ago
Hi @didislash,
To further analyze your issue, please send us the following files:
– run dxdiag.e …In: The configuration data for this product is corrupted. Please contact support.
2 個月 ago
Hi @narayan,
Please send the files mentioned in my earlier reply in your next reply. Thank you.In: Spacedesk not installing on my Lenovo windows laptop
2 個月 ago
Hi @inacio,
Only the spacedesk Driver for Windows 11/10 has the USB connectivity function.In: how do i connect my computer to my USB cell phone in windows 7
2 個月 ago
Hi @mayank-2,
After typing -1 on the text box, do you press Enter afterwards? You need to press E …In: [SOLVED] Unable to set Connection Loss Delay and Connection Close Delay
2 個月 ago
Hi @roberto-2,
I replied to your email a few days ago. For your convenience, I'll post my re …In: Spacedesk connects only at windows boot
2 個月 ago
Hi @hamhas,
For a iOS viewer with a free license, the keyboard would only work when connected via …In: Do keyboards connected directly to IPad's work on SpaceDesk
2 個月 ago
Hi @dayse,
To further analyze your issue, please send us the following files:
– run dxdiag.exe o …In: "conta especificada ja existe"
2 個月 ago
Hi @hamhas,
It should work when you're connected via USB to your PC. If you encounter any pr …In: Do keyboards connected directly to IPad's work on SpaceDesk
2 個月 ago
Hi @jon,
If you're going to duplicate the PC screen to the Android displays, you can do the …In: Dual Screen casting
2 個月 ago
Hi @igorek0532,
Please try to follow the steps below:
1. Download the troubleshooter from this l …In: HELP!!!!!!!!
2 個月 ago
Hi @igorek0532,
From your setup logs, we can see that you still have a prior spacedesk Driver ins …In: HELP!!!!!!!!
2 個月 ago
Hi @igorek0532,
To further analyze your issue, please send us the following files:
– run dxdiag. …In: HELP!!!!!!!!
2 個月 ago
Hi @sebastian,
Thank you for sending your logs. Can you try opening your spacedesk Driver Console …In: [SOLVED] Spacedesk Viewer Black & White
2 個月 ago
Hi @sree,
When you encounter the issue, please try the following:
1. Right-click on your desktop …In: Main monitor status gets changed to my tablet when I connect after waking from sleep
2 個月 ago
Hi @punit,
Please refer to the Documentation in the section "Cannot Discover Primary Machine …In: Setting Issue
2 個月 ago
Hi @sebastian,
For further analysis of the issue, please send us the logs of your Primary PC by …In: [SOLVED] Spacedesk Viewer Black & White
2 個月 ago
Hi @ritvik,
Audio output when connected via USB is not yet supported for the iOS viewer.In: Ipad mini 5th audio not working
2 個月 ago
Hi @roberto-2,
We cannot extract the data from the logs. Can you resend them as one zipped file v …In: Spacedesk connects only at windows boot
2 個月 ago
Hi @mayank,
You can uninstall Samsung USB Driver for Mobile Phones by right-clicking on the Windo …In: Black screen on android phone when connectioning via USB
2 個月 ago
Hi @marcel-3,
Thank you for sending your diagnostic files. Are you currently using the latest spa …In: Lenovo Tab P12 Freeze using Spacedesk
2 個月 ago