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Post History: spacedesk Renz
11 months ago
Hi @qwer,
Unfortunately, we don't have a Thunderbolt 5 cable and a device with a Thunderbolt …In: Black Screened when Using USB4 Cable
11 months ago
Hi @xjvz1n,
Do you have any other display ports like VGA that's located in your motherboard? …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
11 months ago
Hi Jake,
thank you very much for your interest in spacedesk.
We offer licensing only via In-Ap …In: Commercial License on Intune Enrolled Corp Owned Device
11 months ago
Hi @0jkr,
Do you have the same Apple ID in the Mac and the iPad? The License is supposed to be ti …In: One license for both iPad and Mac?
11 months ago
Hi @scargy,
From checking your logs, we did not see any connection being established. Please try …In: Black screen on secondary Android, USB connection
11 months ago
Hi @momo,
For further analysis of the issue, please send us the logs of your Primary PC by openin …In: Spacedesk not working properly (for me) Win 11 and Ipad Air 5th gen
11 months ago
Hi @xjvz1n,
When you turn on your PC, does anything appear in the monitor at all?In: Black screen screen in my pc via hdmi and in my phone via spacedesk
11 months ago
Hi @xjvz1n,
Which other display port do you have? If you can use it to connect to your monitor, w …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
11 months ago
Hi @xjvz1n,
Have you tried using a different HDMI port in your PC to see if this would display an …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
11 months ago
Hi @qwer,
Thank you for the logs you sent. A few questions for our further investigation:
1. Wha …In: Black Screened when Using USB4 Cable
11 months ago
Hi @scargy,
This is a known issue with Android USB when using USB 3.0 cables or higher. If you ha …In: Black screen on secondary Android, USB connection
11 months ago
Hi @delta061hamatl,
You can turn off the touch input in the spacedesk Viewer by going to the Sett …In: Touch Screen Issues
11 months ago
Hi @santri,
Up to 16 viewer devices can connect to a single Primary PC with Windows 10/11. This w …In: Connected over 10 devices
11 months ago
Hi @petrichor,
We will investigate this issue and will get back to you once we have investigated. …In: 120 Hz refresh rate is not working
11 months ago
Hi @darlan,
For further analysis of the issue, please send us the logs of your Primary PC by open …In: Cannot find audio for remote audio
11 months ago
Hi @0jkr,
Did you try opening the Licensing page on your spacedesk viewer in the Mac first before …In: One license for both iPad and Mac?
11 months ago
Hi @yegit83077elygifts-com,
How did you previously delete spacedesk? If you just deleted the file …In: No installed appswork with this USB
11 months ago
Hi @maksim-2,
If you don't have those files, then please try to install the latest Driver Pa …In: Black screen when trying to connect
11 months ago
Hi @rafael-2,
Have you tried setting the "Encoding Type" option in "Quality/Perfor …In: Black Display when using USB 3.0/3.1
11 months ago
Hi @segritta,
We will refer this to our developers so we could discuss regarding your feature req …In: Three-finger gesture in Viewer app conflicts with my application
11 months ago
Hi @hiroki,
No reports of this specific BSOD have ever been reported to us. For further analysis …In: BSOD when using spacedesk with iPad via wired connection
11 months ago
Hi @segritta,
There is no way to disable this gesture.In: Three-finger gesture in Viewer app conflicts with my application
11 months ago
Hi @ernest,
Please check your email as we sent a link to a test Driver package to diagnose your i …In: Decided to update, what a mistake.
11 months ago
Hi @eduarda,
If it is for a non-profit organization, you are free to use spacedesk for your purpo …In: Space desk for a non profit organization?
12 months ago
Hi @name,
Please install the latest spacedesk Driver Package v2206 that includes the fix for the …In: Tablet no Longer connects Properly.
12 months ago
Hi @paehiqbal,
You can reply to the email we sent with all your feedback. Thank you for taking th …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
12 months ago
12 months ago
Hi @spectra,
You would need to first initiate a remote session with the viewer by either clicking …In: spacedesk viewer touchscreen issues
12 months ago
Hi @vlas,
Were you able to connect to the Primary PC? If not, what appears in the viewer device&# …In: Virtual display is not given
12 months ago
Hi @name,
Thank you for sending your logs. The issue is now under investigation by our developers …In: Tablet no Longer connects Properly.
12 months ago
Hi @paehiqbal,
Email has been sent. We're looking forward to your feedback. Thank you!In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
12 months ago
Hi @paehiqbal,
Please provide us your email address where we could send the download link to you. …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
12 months ago
Hi @name,
Thank you for trying. For further analysis of the issue, please send us the logs of you …In: Tablet no Longer connects Properly.
12 months ago
Hi @cesar-3,
Thank you for sending your logs. When spacedesk Android USB is turned off and your p …In: Android Screen Mirrioring Wired Not working
12 months ago
Hi @joao-7,
Is your PC's date and time set to the correct date? If it is and this error stil …In: Driver expired! But its on 2.2.05
12 months ago
Hi @maxjr02,
If you have "USB Cable iOS" turned on in the spacedesk Driver Console, ple …In: Cable ( IOS ), Not working because Cast on IOS
12 months ago
Hi @name,
While connected via USB to your PC, please try changing the USB mode in your tablet fro …In: Tablet no Longer connects Properly.
12 months ago
Hi @kansha9,
It might possibly be due to your device. If you have a more powerful Android device, …In: Lag and screen update issues on Galaxy Tab 3 10.1
12 months ago
Hi @omer-2,
That should work, although we wouldn't recommend using it on public wifi since a …In: Farklı wifi cihazları
12 months ago
Hi @mrmeesb86,
To sync up your license to your device, please open the Licensing page in the floa …In: Bought licence, keep getting buy licence reminder…
12 months ago
Hi @m-4,
It's currently in the plan to implement the Audio feature while connecting via USB …In: audio issues
12 months ago
Hi @cesar-3,
Which encoding type are you currently using? If you are using "Hardware Encodin …In: Android Screen Mirrioring Wired Not working
12 months ago
Hi @m-4,
Are you connecting to your Primary PC by Wifi? Audio is only available in the iOS viewer …In: audio issues
12 months ago
Hi @cesar-3,
Can you describe further what is happening on your end? By not working, do you mean …In: Android Screen Mirrioring Wired Not working
12 months ago
Hi @omer-2,
We have a Windows Viewer available in the Microsoft Store which you can use on any Wi …In: Satın alma
12 months ago
Hi @omer-2,
We cannot find any record of payment on that date and from where you are. Unless you …In: Satın alma
12 months ago