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Post History: spacedesk Renz
Hi @byron,
You can open the Licensing page inside the main menu to update/sync your current licen …In: Commercial licence paid for but not displayed
2 years ago
Hi @mariusz,
To further analyze your issue, please send us the following files:
– run dxdiag.exe …In: Can't install program
2 years ago
Quote from Kostia on 22/11/2024, 02:29
This device cannot start. (Code 10)
The specified device …In: "Bigme Inknote X Color" 10.3 tablet not connect via USB (wifi is ok), logs added
2 years ago
Hi @jeroenvangoch,
You can post on the spacedesk Discussions forum regarding your feature request …In: Can't use the Button on the Pen?
2 years ago
Hi @ricardo,
Can you check the "Incompatible Software Products" section of the spacedes …In: Black screen autoconnecting without USB or network
2 years ago
Hi @chris-2,
We have not managed to reproduce the issue on our end. Can you try installing or rei …In: windows 11 pro 24H2
2 years ago
Hi @armani,
Unfortunately, your device is not supported by spacedesk Viewer on iOS and iPad OS. F …In: iPad Not Compatible (9.3.5)
2 years ago
Hi @i2000c,
Windows 7 is not supported any more by MIcrosoft. This is why our Windows 7 viewer wi …In: Touchscreen not working
2 years ago
Hi @erick,
Our analysis revealed: This Blue Screen crash is due to NVIDIA device driver named nvp …In: USB Mode Black Sreen On SpaceDesk And Blue Screen Of The Death
2 years ago
Hi @kevin,
How are you connecting to the server, via LAN or USB? Also, when you say both connecti …In: 2 android tablet connection
2 years ago
Hi @mike,
Thank you for the log files. Can you try disabling all inputs from the Input Devices me …In: Disruption of pen cursor and pressure sensitivity when using digital art software
2 years ago
Hi @yash,
From checking your logs, we see that Nvidia Shadowplay is on while Spacedesk is also on …In: Tablet randomly disconnects
2 years ago
Hi @tadesse,
Spacedesk viewer is not available in the Tizen OS app store.In: Spacedesk for samsung tizen os tv
2 years ago
Hi @mike,
For further analysis of the issue, please send us the logs of your server machine by op …In: Disruption of pen cursor and pressure sensitivity when using digital art software
2 years ago
Hi @chris,
Currently, the Android viewer does not support the button input from the S Pen.In: Can't use the Button on the Pen?
2 years ago
Hi @mike,
You can disable pen input recognition coming from the Android tablet by going to the ma …In: Disruption of pen cursor and pressure sensitivity when using digital art software
2 years ago
Hi @sergio,
Regarding USB transmission speed, we cannot answer that since we're not experts …In: Screen not turning off when idle
2 years ago
Hi @cvbhbhj5667,
Can you try rebooting your Lenovo tab and the Windows PC, turn off then on USB C …In: USB cable connect not working in lenovo xiaoxin pad 2024
2 years ago
Hi @john-2,
Currently, USB connection is only supported in Android and iOS devices.In: Connect to USB-C Windows Monitor (not Android/IOS)?
2 years ago
Hi @cyberfox,
In the two instances where you used videowall, did you have the same network setup? …In: video wall: viewer capped to 30 FPS (but 60 FPS was set)
2 years ago
Hi @jose-2,
Which devices are you specifically talking about? And which of spacedesk's softw …In: iOS with Intel chip
2 years ago
Hi @cyberfox,
From the logs you sent, we can confirm that your videowall is set to 60 fps, and we …In: video wall: viewer capped to 30 FPS (but 60 FPS was set)
2 years ago
Hi @hakim567,
We have reproduced the issue you reported and it is now under investigation. We wil …In: Screen not turning off when idle
2 years ago
Hi @hakim567,
Which viewer are you using and what type of connection do you use?In: Screen not turning off when idle
2 years ago
Hi @itsalvaro,
May we request again for your diagnostic logs? The file you sent is not the diagno …In: Black screen on laptop and tab s8 after Samsung ONE UI update
2 years ago
Hi @kaori,
which application are you using on your server device with the s pen? We tried on our …In: Lagging issue causes pen pressure error
2 years ago
Hello @cyberfox,
For further analysis of the issue, please send us the logs of your server machin …In: video wall: viewer capped to 30 FPS (but 60 FPS was set)
2 years ago
Hi @tadshi,
Thank you for uploading your logs. We are currently analyzing them and will get back …In: Driver failure? during screen mirroring
2 years ago
Hi @cyberfox,
did you also set the frame rate to 60 FPS in the video wall where you've assig …In: video wall: viewer capped to 30 FPS (but 60 FPS was set)
2 years ago
Hi @michael,
support for Windows 7 has been ended by Microsoft, but you can try to install the Wi …In: qWave (Quality Windows Audio Video Experience) not detected
2 years ago
Hi @itsalvaro,
You may upload your diagnostic logs via Dropbox then add the link to your next rep …In: Black screen on laptop and tab s8 after Samsung ONE UI update
2 years ago
Hi @tadshi,
Can you also try with USB and see if the same issue occurs? Also, may we ask again fo …In: Driver failure? during screen mirroring
2 years ago
Hi @guy,
Could you share the reason why you want to put a phone in your PC case? And if you' …In: Fully Hands Free Android Startup?
2 years ago
Hi @kaori,
Thank you for the logs. We are currently investigating this issue and will get back to …In: Lagging issue causes pen pressure error
2 years ago
Hi @kaori,
may we ask for ask for your diagnostic logs? You can follow the steps provided in the …In: Lagging issue causes pen pressure error
2 years ago
Hi @kaori,
which viewer device and viewer are you using? If you’re using an Android tablet, which …In: Lagging issue causes pen pressure error
2 years ago
Hi @rene,
We have a previous spacedesk users that verified that MS Flight Simulator does NOT su …In: ipad touch screen
2 years ago
Hi @john,
This issue has been reproduced on our side and is currently being investigated.In: Mono Audio
2 years ago
Hi Mako,
Are both devices in the same network? If so, nothing should prevent a client from seei …In: Sever verbindet nicht – Fortsetzung von: Deinstallieren nicht möglich
2 years ago
Hi dauricafusca,
Spacedesk server for ARM64 is available now. You can download it here at https:/ …In: Windows on ARM64 support
2 years ago
Hi leial1,
Error 2502/2503 is usually caused by having no write access to the Temp folder where f …In: Installation Fails
2 years ago
Hi JamWild12,
We have managed to reproduce the issue with a Samsung Galaxy S24 device that had sp …In: USB Cable driver This device cannot start. (Code 10) Lenovo P11 Pro Gen 2
2 years ago