Post History: spacedesk Renz
spacedesk Renz
Administrator
Hi @justin-3,
This is a known issue for the iOS viewer and will be fixed in the next release. Ple …In: Skewed view
3 個月 ago
Hi @k,
Please try the workaround suggested earlier and inform us if it works for you. Thanks!In: Hardware encoding completly broken in ipad
3 個月 ago
Hi @will-2,
From the logs, we saw that you have multiple network adapters. Which IP are you conne …In: Stuck on "Connected – Display OFF"
3 個月 ago
Hi @jen,
No worries, thank you. You can check the resolution of the viewer in the Windows Display …In: Hardware encoding completly broken in ipad
3 個月 ago
Hi @croberts,
What versions of the spacedesk Viewer and Driver are you currently using?
Also,  …In: Connection Issues
3 個月 ago
Hi @jen,
Can you try setting it to a higher resolution while encoding type is set to software to  …In: Hardware encoding completly broken in ipad
3 個月 ago
Hi @marianne, @jen,
Please do the following as a workaround for the issue:
1. Go to Settings > …In: Hardware encoding completly broken in ipad
3 個月 ago
Hi @omar,
Can you provide the model of the iPad you're using and the resolution you're  …In: Hardware encoding completly broken in ipad
3 個月 ago
Hi @omar,
This issue has been reproduced on our end and a fix will be included in the next update …In: Hardware encoding completly broken in ipad
3 個月 ago
Hi @omar,
The iOS viewer with Hardware Encoding support is out now on the App Store.In: Hardware encoding on iPad
3 個月 ago
Hi @shinya,
Can you try this if it fixes your issue?
1. Go to Settings > Quality/Performance
 …In: Symptoms: Connected, but the tablet side screen is completely black
3 個月 ago
Hi @sorin,
Older spacedesk Driver Package versions are neither maintained nor downloadable. We ar …In: Support legacy version downloads
4 個月 ago
Hi @omar,
The updated iOS viewer with H264 support is set to be released tomorrow.In: Hardware encoding on iPad
4 個月 ago
Hi @black-4, @michael-18,
Apple Mac Driver is set to be released in the next 6 months, and Linux  …In: Linux Host
4 個月 ago
Hi @sarah-7,
Is Samsung USB Driver for Mobile Phones installed on your Windows machine? You can c …In: [SOLVED] Black screen with samsung's new UI
4 個月 ago
Hi @sarah-7,
It seems like the link you sent is set to private. Can you change the privacy settin …In: [SOLVED] Black screen with samsung's new UI
4 個月 ago
Hi @sorin,
For further analysis of the issue, please send us the logs of your Primary PC by openi …In: Support legacy version downloads
4 個月 ago
4 個月 ago
Hi @paul-7,
There's a potential fix for the issue that will be released with the next update …In: Black Screen – Conected – Display OFF
4 個月 ago
Hi @factoryhelp,
You can try to check in the Command Prompt using the "ipconfig" comman …In: HOW STOP IT CONNECTING THE WIFI DONGLE
4 個月 ago
Hi @shivansh,
Thank you for the additional info. Unfortunately, we cannot reproduce the issue on  …In: Suddenly can't hold down keys when using Spacedesk driver
4 個月 ago
Hi @shivansh,
For further analysis of the issue, please send us the logs of your Primary PC by op …In: Suddenly can't hold down keys when using Spacedesk driver
4 個月 ago
Hi @jack-song,
Please make sure that the last installed version of spacedesk Driver is uninstalle …In: spacedesk installation error
4 個月 ago
Hi @charlottebrown012,
We are planning to update spacedesk HTML5 Viewer to HTTPS, WSS and H264 wi …In: HTML5 viewer is not available
4 個月 ago
Hi @dgitter,
Thanks also for bringing this up. We will make sure to inform this thread once the n …In: HTML5 viewer is not available
4 個月 ago
Hi @verlyba,
Please send us your logs by opening the spacedesk Driver console as administrator an …In: Connected – display OFF issue
4 個月 ago
Hi @tabletka,
Can you check in the spacedesk Driver console if USB Cable Android is turned on? If …In: [SOLVED] Remove/disable/bypass "USB (spacedeck)" USB device on Android
4 個月 ago
Hi @sarah-7,
Please try the following steps on your spacedesk viewer:
1. Go to Settings > Qua …In: [SOLVED] Black screen with samsung's new UI
4 個月 ago
Hi @ggoran1973,
For further analysis of the issue, please send us the logs of your Primary PC by  …In: black screen when using usb and wifi randomly disconnects
4 個月 ago
Hi @pham-3,
For further analysis of the issue, please send us the logs of your Primary PC by open …In: My display (iphone 5c IOS 10.3.4) showing grayscale, black and white screen
4 個月 ago
Hi @omar-2,
Please try the following steps on your spacedesk viewer:
1. Go to Settings > Qual …In: Black screen
4 個月 ago
Hi @dgitter,
The problem is simple: spacedesk HTML5 Viewer hasn't been maintained for many y …In: HTML5 viewer is not available
4 個月 ago
Hi @marcel, @laura-3,
We split these posts from the other topic because they are different from t …In: Cannot Detect Primary PC
4 個月 ago
Quote from Marcel on 11/07/2025, 14:56
Same Problem Here.
my Android 14 device cant find the Ser …In: Cannot Detect Primary PC
4 個月 ago
Hi @fumz343,
The most likely reason for this is because you cannot tick the Audio checkbox that s …In: problem with connecting IOS iPhone to PC via Wi-Fi (sound and menu button)
4 個月 ago
Hi @shivansh,
Can you describe the issue a bit more? Are you typing from your viewer machine or f …In: Suddenly can't hold down keys when using Spacedesk driver
4 個月 ago
Hi @pham-3,
Are you using the latest spacedesk Driver package in your Primary PC?In: My display (iphone 5c IOS 10.3.4) showing grayscale, black and white screen
4 個月 ago
Hi @fumz343,
What devices are you using and which versions of the spacedesk iOS viewer and the sp …In: problem with connecting IOS iPhone to PC via Wi-Fi (sound and menu button)
4 個月 ago
Quote from Shivansh on 17/07/2025, 12:49
I am using the spacedesk driver V2.2.04 via USB – C port o …In: Suddenly can't hold down keys when using Spacedesk driver
4 個月 ago
Hi @artix,
To use spacedesk with Krita with an S Pen, you have to change the tablet input API to  …In: s pen not detected
4 個月 ago
Hi @michael-17,
Upon checking, your logs are incomplete. Please download Debugview before going t …In: Severe Display Artifacts and Borders After Latest Spacedesk Update (Driver & App)
4 個月 ago
Hi @choun,
The logs you sent are incomplete. Please make sure to download Debugview before follow …In: Black Screen after one UI 7 Update
4 個月 ago
Hi @choun,
For further analysis of the issue, please send us the logs of your server machine by o …In: Black Screen after one UI 7 Update
4 個月 ago
Quote from Choun on 14/07/2025, 16:47
Black screen when connect please help!In: Black Screen after one UI 7 Update
4 個月 ago
Hi @alexander-3,
Thank you also for bearing with us. The issue was caused by a DirectX initializa …In: Ipad Air 5 connecting successfully with "Connected – Screen turned off"
4 個月 ago
Hi @alexander-3,
Please restart your PC then try connecting again. If the issue still persists, p …In: Ipad Air 5 connecting successfully with "Connected – Screen turned off"
4 個月 ago
Hi @alexander-3,
Can you try to follow the diagnostic steps again then check if there is a " …In: Ipad Air 5 connecting successfully with "Connected – Screen turned off"
4 個月 ago
Hi @alexander-3,
The debugview log is not in the file you uploaded. Please make sure to click on  …In: Ipad Air 5 connecting successfully with "Connected – Screen turned off"
4 個月 ago
Hi @michael-17,
Can you attach a picture of the issue occuring in your device? Also, for further  …In: Severe Display Artifacts and Borders After Latest Spacedesk Update (Driver & App)
4 個月 ago
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