Support ForumPost History: spacedesk Renz

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Post History: spacedesk Renz

spacedesk Renz

Administrator

Hi @mr-7, For further analysis of the issue, please send us the logs of your Primary PC by openin …In: My tablet hasn't been connecting since the SpaceDesk Driver update yesterday.

3 weeks ago

Hi @saurbh, Please download and install the latest spacedesk Driver Package v2.2.14 in the Downlo …In: facing black screen issue on my samsung a9+

3 weeks ago

Hi @belighted, For further analysis of the issue, please send us the logs of your Primary PC by o …In: Potential Driver Conflict: Hyte Q60 THICC “No installed apps” error when using Spacedesk

4 weeks ago

Hi @nico-2, Did you encounter this issue when trying to install other programs also? Because this …In: Unable to install spacedesk Windows Driver – Error 2755

4 weeks ago

Hi @albert-4, We have sent you an email regarding the Mac Beta. Please check your registered emai …In: Macos server bera request

4 weeks ago

Hi @jirka, For further analysis of the issue, please send us the logs of your Primary PC by openi …In: Black screen after updating Spacedesk drivers

4 weeks ago

Hi @linus-2, Only devices connected to your local network should be able to connect to your Prima …In: Random device connected, should I be worried?

4 weeks ago

Hi @cirrus-kht-online-de, There are currently no plans for developing a Mac OSX Viewer, but I wil …In: Where is the macbook spacedesk download

1 month ago

Hi @cirrus-kht-online-de, Yes, only the iOS app is available for the MacOS platform.In: Where is the macbook spacedesk download

1 month ago

Hi @vhammer, Thank you for sending your logs, but there are a few files missing in them. Please m …In: [SOLVED] Android USB – Black Screen

1 month ago

Hi @octane, Thank you for sending your diagnostic logs. Please update to the latest Driver Packag …In: [SOLVED] USB Connection doesn't work.

1 month ago

Hi @cesar-3, Can you try installing the latest Driver package v2.2.14 to see if the issue still o …In: Android Screen Mirrioring Wired Not working

1 month ago

FREE versions switch to black and white when they expire. FREE versions will expire on December 31s …In: EXPIRY of FREE VERSIONS!

1 month ago

Hi @mohamed-16, The logs you sent are incomplete. For further analysis of the issue, please send …In: black screen on SM-T505N(usb only)

1 month ago

Hi @cirrus-kht-online-de, It's a Beta Driver Package, not a viewer. You can download the spa …In: Where is the macbook spacedesk download

1 month ago

Hi @vhammer, Thank you for sending your logs. Upon checking them, we can still detect the Samsung …In: [SOLVED] Android USB – Black Screen

1 month ago

Hi @mosttswift, The spacedesk Apple Mac Driver early Beta is given only by request via email. We …In: Where is the macbook spacedesk download

1 month ago

Hi @angels, For further analysis of the issue, please send us the logs of your Primary PC by open …In: Laptop, Connected – Display OFF

1 month ago

Hi @gsgb, For further analysis of the issue, please send us the logs of your Primary PC by openin …In: No audio on spacedesk – USB Display for PC over wifi for android

1 month ago

Hi @tass_co, We can't guarantee a fix for the issue by the end of the year but we'll do …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Hi @victor-13, For further analysis of the issue, please send us the logs of your Primary PC by o …In: Black screen with usb but not wireless

1 month ago

Hi @jdg, After connecting, do you see another display in the Display settings?In: Connected: Display Off

1 month ago

Hi @sleepkid, Currently we support pen tilt for iOS but not for Android since there are multiple …In: Tilt Support?

1 month ago

Hi @bernd, Please try changing the resolution of the viewer screen in the PC's Display Setti …In: [SOLVED] Black screen with note: screen off

1 month ago

Hi @sleepkid, Is this for Android or iOS?In: Tilt Support?

1 month ago

Hi @bernd, Does it only happen when a spacedesk viewer is connected or does it happen even when s …In: [SOLVED] Black screen with note: screen off

1 month ago

Hi @tass_co, Thanks for drilling down the cause of the stutter on your end. For your information, …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Hi @tass_co, Thanks for the detailed update and the video. If it's possible, can you also se …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Hi @tass_co, I’m not sure why, but the file named “Debugview.log” is still missing from the log fol …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Hi @tass_co, The DebugView log is still missing from the log folder you sent. Do you have DebugVi …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Can you also check if the stuttering issue is there when the spacedesk Driver is turned off from the …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Hi @tass_co, The same files that were missing in the last diagnostic logs are still missing from …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Hi @tass_co, The log files you sent are missing some files. Please make sure to follow all the st …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Hi @bernd, Thank you for sending your logs. Can you try switching the Encoding Type in your space …In: [SOLVED] Black screen with note: screen off

1 month ago

Hi @pscapturas, Thank you for sending your logs. We saw in the logs that you have an outdated Dri …In: [SOLVED] black screen and hardware encoding does not fix it

1 month ago

Hi @tass_co, Older spacedesk Driver Package versions are neither maintained nor downloadable. We …In: Performance Issues After Updating to Version 2.2.12

1 month ago

Hi @popzular, What viewer device are you using? When the viewer shows "Connected: Display Of …In: Connected: Display Off

1 month ago

Hi @pscapturas, For further analysis of the issue, please send us the logs of your Primary PC by …In: [SOLVED] black screen and hardware encoding does not fix it

1 month ago

Hi everyone, This issue has been resolved now. If you encounter this issue again, please submit a …In: [SOLVED] Massive AUsb Nonpaged Pool Memory Leak with Android Digital Signage (USB Connection)

1 month ago

Hi @austhsl, Thank you for sending your logs. We have reproduced the issue on our end and will re …In: Surface go 1 Black and white bug

2 months ago

Hi @lenxwdgmail-com, For further analysis of the issue, please send us the logs of your Primary P …In: Problems waking up after sleep

2 months ago

Hi @kit, Pen Pressure is supported in the iOS viewer with the Apple Pencil. Just make sure of the …In: Pen pressure

2 months ago

Hi @liefuzi, USB Connection in Mac is not supported at the moment.In: USB Cable Drive IOS doesn't work on Mac but works on iPad

2 months ago

Hi @austhsl, For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Surface go 1 Black and white bug

2 months ago

Hi @austhsl, Can you try clicking on "Clear spacedesk Settings" on the spacedesk Driver …In: Surface go 1 Black and white bug

2 months ago

Hi @austhsl, Is the latest Driver Package v2.1.12 installed in your Primary PC? If it is, is your …In: Surface go 1 Black and white bug

2 months ago

Hi @dismal, Thank you for sending your logs again. We saw in the logs that you have the Samsung U …In: Black screen with Android USB cable on Galaxy Tab E

2 months ago

Hi @scargy, Apologies for not being able to reply to you sooner. Have you tried connecting your A …In: Black screen on secondary Android, USB connection

2 months ago

Hi @dismal, For users who previously encountered the black screen while connecting via USB, unins …In: Black screen with Android USB cable on Galaxy Tab E

2 months ago

Hi @dismal, Can you access your tablet with your PC when you connect via USB and spacedesk Androi …In: Black screen with Android USB cable on Galaxy Tab E

2 months ago