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Post History: spacedesk Renz
Hi @alexis,
From your logs, we saw that you have iDisplay installed in your PC. Can you try unins …In: Display resolution & display orention greyeed out
2 months ago
Hi @scargy,
You sent the same logs as the previous one you sent. Please send another where you at …In: Black screen on secondary Android, USB connection
2 months ago
Hi @qwer,
Would you know which among the following is your laptop's model:
A2XWHG-476
A2XW …In: Black Screened when Using USB4 Cable
2 months ago
Hi @alexis,
Can you also try restarting your PC to see if that resolves the issue? If not, for fu …In: Display resolution & display orention greyeed out
2 months ago
Hi @alexis,
Can you try disconnecting your viewer, then on the spacedesk Driver Console, click on …In: Display resolution & display orention greyeed out
2 months ago
Hi @alexis,
For the resolution dropdown, you're only supposed to have one set resolution as …In: Display resolution & display orention greyeed out
2 months ago
Hi @qwer,
Can you provide the exact model of the MSI laptop you're using? Thank you.In: Black Screened when Using USB4 Cable
2 months ago
2 months ago
Hi @qwer,
Unfortunately, we don't have a Thunderbolt 5 cable and a device with a Thunderbolt …In: Black Screened when Using USB4 Cable
2 months ago
Hi @xjvz1n,
Do you have any other display ports like VGA that's located in your motherboard? …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
2 months ago
Hi Jake,
thank you very much for your interest in spacedesk.
We offer licensing only via In-Ap …In: Commercial License on Intune Enrolled Corp Owned Device
2 months ago
Hi @0jkr,
Do you have the same Apple ID in the Mac and the iPad? The License is supposed to be ti …In: One license for both iPad and Mac?
2 months ago
Hi @scargy,
From checking your logs, we did not see any connection being established. Please try …In: Black screen on secondary Android, USB connection
2 months ago
Hi @momo,
For further analysis of the issue, please send us the logs of your Primary PC by openin …In: Spacedesk not working properly (for me) Win 11 and Ipad Air 5th gen
2 months ago
Hi @xjvz1n,
When you turn on your PC, does anything appear in the monitor at all?In: Black screen screen in my pc via hdmi and in my phone via spacedesk
2 months ago
Hi @xjvz1n,
Which other display port do you have? If you can use it to connect to your monitor, w …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
2 months ago
Hi @xjvz1n,
Have you tried using a different HDMI port in your PC to see if this would display an …In: Black screen screen in my pc via hdmi and in my phone via spacedesk
2 months ago
Hi @qwer,
Thank you for the logs you sent. A few questions for our further investigation:
1. Wha …In: Black Screened when Using USB4 Cable
2 months ago
Hi @scargy,
This is a known issue with Android USB when using USB 3.0 cables or higher. If you ha …In: Black screen on secondary Android, USB connection
2 months ago
Hi @delta061hamatl,
You can turn off the touch input in the spacedesk Viewer by going to the Sett …In: Touch Screen Issues
2 months ago
Hi @santri,
Up to 16 viewer devices can connect to a single Primary PC with Windows 10/11. This w …In: Connected over 10 devices
2 months ago
Hi @petrichor,
We will investigate this issue and will get back to you once we have investigated. …In: 120 Hz refresh rate is not working
2 months ago
Hi @darlan,
For further analysis of the issue, please send us the logs of your Primary PC by open …In: Cannot find audio for remote audio
2 months ago
Hi @0jkr,
Did you try opening the Licensing page on your spacedesk viewer in the Mac first before …In: One license for both iPad and Mac?
2 months ago
Hi @yegit83077elygifts-com,
How did you previously delete spacedesk? If you just deleted the file …In: No installed appswork with this USB
2 months ago
Hi @maksim-2,
If you don't have those files, then please try to install the latest Driver Pa …In: Black screen when trying to connect
2 months ago
Hi @rafael-2,
Have you tried setting the "Encoding Type" option in "Quality/Perfor …In: Black Display when using USB 3.0/3.1
2 months ago
Hi @segritta,
We will refer this to our developers so we could discuss regarding your feature req …In: Three-finger gesture in Viewer app conflicts with my application
2 months ago
Hi @hiroki,
No reports of this specific BSOD have ever been reported to us. For further analysis …In: BSOD when using spacedesk with iPad via wired connection
2 months ago
Hi @segritta,
There is no way to disable this gesture.In: Three-finger gesture in Viewer app conflicts with my application
2 months ago
Hi @ernest,
Please check your email as we sent a link to a test Driver package to diagnose your i …In: Decided to update, what a mistake.
2 months ago
Hi @eduarda,
If it is for a non-profit organization, you are free to use spacedesk for your purpo …In: Space desk for a non profit organization?
2 months ago
Hi @name,
Please install the latest spacedesk Driver Package v2206 that includes the fix for the …In: Tablet no Longer connects Properly.
2 months ago
Hi @paehiqbal,
You can reply to the email we sent with all your feedback. Thank you for taking th …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
2 months ago
2 months ago
Hi @spectra,
You would need to first initiate a remote session with the viewer by either clicking …In: spacedesk viewer touchscreen issues
2 months ago
Hi @vlas,
Were you able to connect to the Primary PC? If not, what appears in the viewer device&# …In: Virtual display is not given
2 months ago
Hi @name,
Thank you for sending your logs. The issue is now under investigation by our developers …In: Tablet no Longer connects Properly.
2 months ago
Hi @paehiqbal,
Email has been sent. We're looking forward to your feedback. Thank you!In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
2 months ago
Hi @paehiqbal,
Please provide us your email address where we could send the download link to you. …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.
2 months ago
Hi @name,
Thank you for trying. For further analysis of the issue, please send us the logs of you …In: Tablet no Longer connects Properly.
2 months ago
Hi @cesar-3,
Thank you for sending your logs. When spacedesk Android USB is turned off and your p …In: Android Screen Mirrioring Wired Not working
2 months ago
Hi @joao-7,
Is your PC's date and time set to the correct date? If it is and this error stil …In: Driver expired! But its on 2.2.05
2 months ago
Hi @maxjr02,
If you have "USB Cable iOS" turned on in the spacedesk Driver Console, ple …In: Cable ( IOS ), Not working because Cast on IOS
2 months ago
Hi @name,
While connected via USB to your PC, please try changing the USB mode in your tablet fro …In: Tablet no Longer connects Properly.
2 months ago
Hi @kansha9,
It might possibly be due to your device. If you have a more powerful Android device, …In: Lag and screen update issues on Galaxy Tab 3 10.1
2 months ago
Hi @omer-2,
That should work, although we wouldn't recommend using it on public wifi since a …In: Farklı wifi cihazları
2 months ago