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Post History: spacedesk Renz

spacedesk Renz

Administrator

Hi @bernd, Does it only happen when a spacedesk viewer is connected or does it happen even when s …In: [SOLVED] Black screen with note: screen off

3 months ago

Hi @tass_co, Thanks for drilling down the cause of the stutter on your end. For your information, …In: Performance Issues After Updating to Version 2.2.12

3 months ago

Hi @tass_co, Thanks for the detailed update and the video. If it's possible, can you also se …In: Performance Issues After Updating to Version 2.2.12

3 months ago

Hi @tass_co, I’m not sure why, but the file named “Debugview.log” is still missing from the log fol …In: Performance Issues After Updating to Version 2.2.12

3 months ago

Hi @tass_co, The DebugView log is still missing from the log folder you sent. Do you have DebugVi …In: Performance Issues After Updating to Version 2.2.12

3 months ago

Can you also check if the stuttering issue is there when the spacedesk Driver is turned off from the …In: Performance Issues After Updating to Version 2.2.12

3 months ago

Hi @tass_co, The same files that were missing in the last diagnostic logs are still missing from …In: Performance Issues After Updating to Version 2.2.12

3 months ago

Hi @tass_co, The log files you sent are missing some files. Please make sure to follow all the st …In: Performance Issues After Updating to Version 2.2.12

3 months ago

Hi @bernd, Thank you for sending your logs. Can you try switching the Encoding Type in your space …In: [SOLVED] Black screen with note: screen off

3 months ago

Hi @pscapturas, Thank you for sending your logs. We saw in the logs that you have an outdated Dri …In: [SOLVED] black screen and hardware encoding does not fix it

3 months ago

Hi @tass_co, Older spacedesk Driver Package versions are neither maintained nor downloadable. We …In: Performance Issues After Updating to Version 2.2.12

3 months ago

Hi @popzular, What viewer device are you using? When the viewer shows "Connected: Display Of …In: Connected: Display Off

3 months ago

Hi @pscapturas, For further analysis of the issue, please send us the logs of your Primary PC by …In: [SOLVED] black screen and hardware encoding does not fix it

3 months ago

Hi everyone, This issue has been resolved now. If you encounter this issue again, please submit a …In: [SOLVED] Massive AUsb Nonpaged Pool Memory Leak with Android Digital Signage (USB Connection)

3 months ago

Hi @austhsl, Thank you for sending your logs. We have reproduced the issue on our end and will re …In: Surface go 1 Black and white bug

3 months ago

Hi @lenxwdgmail-com, For further analysis of the issue, please send us the logs of your Primary P …In: Problems waking up after sleep

3 months ago

Hi @kit, Pen Pressure is supported in the iOS viewer with the Apple Pencil. Just make sure of the …In: Pen pressure

3 months ago

Hi @liefuzi, USB Connection in Mac is not supported at the moment.In: USB Cable Drive IOS doesn't work on Mac but works on iPad

3 months ago

Hi @austhsl, For further analysis of the issue, please send us the logs of your Primary PC by ope …In: Surface go 1 Black and white bug

3 months ago

Hi @austhsl, Can you try clicking on "Clear spacedesk Settings" on the spacedesk Driver …In: Surface go 1 Black and white bug

3 months ago

Hi @austhsl, Is the latest Driver Package v2.1.12 installed in your Primary PC? If it is, is your …In: Surface go 1 Black and white bug

3 months ago

Hi @dismal, Thank you for sending your logs again. We saw in the logs that you have the Samsung U …In: Black screen with Android USB cable on Galaxy Tab E

3 months ago

Hi @scargy, Apologies for not being able to reply to you sooner. Have you tried connecting your A …In: Black screen on secondary Android, USB connection

3 months ago

Hi @dismal, For users who previously encountered the black screen while connecting via USB, unins …In: Black screen with Android USB cable on Galaxy Tab E

3 months ago

Hi @dismal, Can you access your tablet with your PC when you connect via USB and spacedesk Androi …In: Black screen with Android USB cable on Galaxy Tab E

3 months ago

Hi @dismal, What happens now when you connect via USB?In: Black screen with Android USB cable on Galaxy Tab E

3 months ago

Hi @eduardo-3, Please send us your active email so we could send the link of the Driver to you. T …In: MacBook as a server

3 months ago

Quote from I on 07/12/2025, 17:22 Hi @spacedesk-renz It would be great if you could send the BET …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.

3 months ago

Hi @dismal, If you have Samsung Android USB Driver installed in your Primary PC, uninstall it and …In: Black screen with Android USB cable on Galaxy Tab E

3 months ago

Hi @luke-2, Please check the Licensing page in the spacedesk app on your device to refresh your L …In: Spacedesk license payment issue

3 months ago

Hi @officialnilen, Please refer to the Documentation under the section Troubleshooting > Direc …In: USB via

3 months ago

Hi @jeremy-3, You can turn on Password Protection and Encryption so only viewers who have the pas …In: Disable Remote Control

3 months ago

Hi @holly0437, spacedesk is not optimized for game streaming. We do not support game streaming ne …In: Control problem with gamepad from viewer monitor

3 months ago

Hi @kazushige, Thank you also for reporting the issue and confirming the fix on your end.In: [SOLVED] Massive AUsb Nonpaged Pool Memory Leak with Android Digital Signage (USB Connection)

3 months ago

Hi @vladimir-2, We have an early Beta of our spacedesk Apple MAC Driver available upon request. W …In: MacBook as a server

3 months ago

Hi @lenxwdgmail-com, Can you give more info on what's not working properly after your PC wak …In: Problems waking up after sleep

3 months ago

Hi @zach, Are you also running spacedesk Viewer on the TVs that are physically attached on your P …In: Video wall with physical monitors

3 months ago

Hi @william-10, Are you duplicating your display to your viewer or extending? Also just to clarif …In: Display Issues

3 months ago

Hi @pg, What specific options would you like to configure? Settings like the resolution or the re …In: Third Monitor

4 months ago

Hi @ysy, Got it. Unfortunately, spacedesk USB connection is incompatible with your device. Please …In: black screen on android tablet

4 months ago

Hi @kazushige, we have released a new spacedesk Driver Package v2.2.12 that contains the fix for …In: [SOLVED] Massive AUsb Nonpaged Pool Memory Leak with Android Digital Signage (USB Connection)

4 months ago

Hi @ysy, Thank you for sending your logs. Is your Android tablet a Lenovo Xiaoxin pad?In: black screen on android tablet

4 months ago

Hi @ben-7, If you can reproduce this issue consistently on your end, can you provide step by step …In: iPad stuck as main monitor

4 months ago

Hi @koda, The prompt that appears in your viewer device is just to indicate that you have a Non-C …In: licensing issue

4 months ago

Hi @gon, Please refer to the Documentation in the section "Cannot discover Primary Machine&q …In: space desk driver console does not word

4 months ago

Hi @georg-wasner, Please refer to the documentation in the section "Auto-Start Windows Viewe …In: automatically start the "VIEWER SOFTWARE" on the client?

4 months ago

Hi @mccotter, Thank you for verifying. This indicates that it's not spacedesk that's ca …In: Displays Automatically Toggling Between Duplicate and Extend Modes

4 months ago

Hi @mccotter, Does the issue occur if only the external monitor is connected and spacedesk is tur …In: Displays Automatically Toggling Between Duplicate and Extend Modes

4 months ago

Hi @kazushige, Thank you for sending a link for your diagnostic logs. May we request that you mak …In: [SOLVED] Massive AUsb Nonpaged Pool Memory Leak with Android Digital Signage (USB Connection)

4 months ago

Hi @mccotter, Do you have an external monitor that you can connect to your laptop? If so, can you …In: Displays Automatically Toggling Between Duplicate and Extend Modes

4 months ago