Support ForumPost History: spacedesk Renz

Please or Register to create posts and topics.

Post History: spacedesk Renz

spacedesk Renz

Administrator

Hi @cesar-3, Which encoding type are you currently using? If you are using "Hardware Encodin …In: Android Screen Mirrioring Wired Not working

2 months ago

Hi @m-4, Are you connecting to your Primary PC by Wifi? Audio is only available in the iOS viewer …In: audio issues

2 months ago

Hi @cesar-3, Can you describe further what is happening on your end? By not working, do you mean …In: Android Screen Mirrioring Wired Not working

2 months ago

Hi @omer-2, We have a Windows Viewer available in the Microsoft Store which you can use on any Wi …In: Satın alma

2 months ago

Hi @omer-2, We cannot find any record of payment on that date and from where you are. Unless you …In: Satın alma

2 months ago

Hi @omer-2, Do you remember the date when you did the purchase and did you receive an email confi …In: Satın alma

2 months ago

Hi @omer-2, Can you provide the email you used to purchase the business license with? Thank you.In: Satın alma

2 months ago

Hi @ernest, If you have any pending OS updates in your viewer device, please update. Also, when c …In: Decided to update, what a mistake.

2 months ago

Hi @zombie343, Since the Business License is tied to the Google Play Store account and not the de …In: I want to buy a licence, but how?

2 months ago

Hi @daniel-13, Regarding the H264 error, please change the Encoding Type option to "Software …In: [SOLVED] Hardware Decorder H264 tablet android

2 months ago

Hi @ernest, Thank you for sending your logs. Can you try reinstalling your spacedesk viewer app a …In: Decided to update, what a mistake.

2 months ago

Hi @splimen, Currently, there are no plans to include it in spacedesk.In: Hello, is it possible to integrate the AV 1 codec into Space Desk?

2 months ago

Hi @mpaok, This is expected you have a video or if you have a game running and you're using …In: GPU Usage

2 months ago

Hi @zombie343, The Business License is currently available for both Android and iOS viewers, and …In: I want to buy a licence, but how?

2 months ago

Hi @qadrieee, Thank you for sending the pnputil output file. There were some drivers that were no …In: [SOLVED] installation error on win 11

2 months ago

Hi @qadrieee, Thank you for sending your setup logs. Can you check in Settings > Installed App …In: [SOLVED] installation error on win 11

2 months ago

HI @xiao, For further analysis of the issue, please send us the logs of your Primary PC by openin …In: Decided to update, what a mistake.

2 months ago

Hi @raouf, @vikrant, @ps, We just wanted to get an update from you regarding the Apple MAC Driver …In: Xiaomi Pad SE Tablet + Macbook Air M3 via USB cable does not work.

2 months ago

Hi @qadrieee, To further analyze your issue, please send us the following files: – run dxdiag.ex …In: [SOLVED] installation error on win 11

2 months ago

Hi @nicovon, No, you would need to change the Primary PC's name in the PC itself. The viewer …In: protect server with a password

2 months ago

Hi @nicovon, You can change your Primary PC’s name so you can identify which Primary PC is which …In: protect server with a password

2 months ago

Hi @nicovon, Password protection is only available for viewers with a business license, which mea …In: protect server with a password

2 months ago

Hi @xiao, Please follow the steps in your spacedesk Viewer to see if this fixes your issue: 1. G …In: Decided to update, what a mistake.

2 months ago

Hi @burgess, Please refer to this article to download the "Program Install and Uninstall&quo …In: Installation failed

3 months ago

Hi @nwellinghoff, Currently, connecting the spacedesk Windows Viewer via USB is not yet supported …In: Wired Windows to Windows connection

3 months ago

Hi @lucas-5, Tizen OS is not supported by the spacedesk Android appIn: samsung tizen os app

3 months ago

Hi @poketrainercristal, Got it, thank you! This is a known issue in the current Driver package an …In: Problem with colors

3 months ago

Hi @poketrainercristal, Are you using the latest spacedesk Driver v2.2.04?In: Problem with colors

3 months ago

Hi @marian, Can you check in your PC, in the Display Settings whether there’s an additional displ …In: My Device is conected via Network, and mi my screen apears "Connected – Display OFF"

3 months ago

Hi @tomgeorge-emailtest, Thank you for reporting the issue. We will continue to investigate it an …In: Password Prompt

3 months ago

Hi @ryan-4, Also, if you have "Samsung USB Driver for Mobile Phones" in your installed …In: I can't connect via USB cable!

3 months ago

Hi @ryan-4, We saw in your logs that the spacedesk Driver and USB Cable Android options are turne …In: I can't connect via USB cable!

3 months ago

Hi @ryan-4, There's a log missing in the log files you sent. Were you able to download Debug …In: I can't connect via USB cable!

3 months ago

Hi @ryan-4, Got it, thank you so much. For further analysis of the issue, please send us the logs …In: I can't connect via USB cable!

3 months ago

Hi @ryan-4, Can you access the files in the tablet via Windows Explorer?In: I can't connect via USB cable!

3 months ago

Hi @ryan-4, Can you access your Galaxy Tab 3 with your laptop via USB?In: I can't connect via USB cable!

3 months ago

Hi @ryan-4, For further information, can you provide the device you're using as a viewer? Al …In: I can't connect via USB cable!

3 months ago

Hi @paco, What is your tablet's model name where you encounter the issue?In: error unfortunately spacedesk has stopped when windows shutdown

3 months ago

Hi @martin-10, Thank you for sending your logs. Can you try clicking "Clear Windows Display …In: Galaxy Tab s8 no funciona

3 months ago

Hi @theeffingcasual, Thank you for your response. Does the issue only happen when spacedesk is co …In: Compatibility with Infinix Xpad GT

3 months ago

Hi @noam, We are still currently updating the HTML5 viewer so it will still be unavailable to use …In: When will the HTML5 Web client work?

3 months ago

Hi @struct2009, Thank you for informing us. Feel free to contact us again if you need further hel …In: Clam Shell

3 months ago

Hi @paco, Can you try changing the Encoding Type to "Software Encoding MJPEG (forced)" …In: error unfortunately spacedesk has stopped when windows shutdown

3 months ago

Hi @theeffingcasual, Upon checking, your logs are incomplete. Please make sure to follow the step …In: Compatibility with Infinix Xpad GT

3 months ago

Hi @theeffingcasual, The link seems to be set to private, as I cannot download the log files from …In: Compatibility with Infinix Xpad GT

3 months ago

Hi @theeffingcasual, For further analysis of the issue, please send us the logs of your Primary P …In: Compatibility with Infinix Xpad GT

3 months ago

Hi @martin-10, Does the tablet connect via USB but with a gray screen? If so, please try to go to …In: Galaxy Tab s8 no funciona

3 months ago

Hi @struct2009, when you close the laptop lid, are there any other screens attached to the laptop …In: Clam Shell

3 months ago

Hi @paco, What error message do you get?In: error unfortunately spacedesk has stopped when windows shutdown

3 months ago

Hi @sevenwan, Yes, the Commercial License is the Business License. To enable Password Protection …In: Loss of orginal GPU and Method to recognize Paid license in Window

3 months ago