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Post History: spacedesk Renz
Hi @viewer,
For further analysis of the issue, please send us the logs of your Primary PC by open …In: MacBook Pro Viewer
4 months ago
Hi @alfred-2,
Please uninstall the previously installed spacedesk Driver either through the Contr …In: Updating Spacedesk
4 months ago
Hi @eli-4,
Please try clicking on "Clear Windows Display Settings" in the spacedesk Dri …In: Monitor turning black but tablet staying on
4 months ago
Hi @c-dot-gonz,
We analyzed your logs and there seems nothing wrong.
In the logs we saw Windows …In: Unable to find server after inactivity – 2.2.14
4 months ago
Hi @c-dot-gonz,
To clarify, which PC sleeps after 5 minutes of inactivity, the Primary PC or the …In: Unable to find server after inactivity – 2.2.14
4 months ago
Quote from miyouzi on 06/01/2026, 06:02
I’m having the same issue. I have the 2.1 version installer …In: Spacedesk doesn't reconnect when waking up from sleep
4 months ago
Hi @mr-7,
The logs you sent are incomplete. Please follow the steps provided earlier exactly, esp …In: My tablet hasn't been connecting since the SpaceDesk Driver update yesterday.
4 months ago
Hi @aa-2,
Please refer to the Documentation under the section Troubleshooting > Network Connec …In: [SOLVED] Unable to find server
4 months ago
Hi @adrian-5,
Samsung USB driver is incompatible with the spacedesk USB Driver so in order to use …In: Not working properly
4 months ago
Hi @c-dot-gonz,
For further analysis of the issue, please send us the logs of your Primary PC by …In: Unable to find server after inactivity – 2.2.14
4 months ago
Hi @kristen-2,
The Commercial License will be available for purchase in the Windows Store Viewer …In: License usage with legacy version
4 months ago
Hi @karen-4,
For further analysis of the issue, please send us the logs of your Primary PC by ope …In: jumpy cursor with version 2.2.14 on Windows 11
4 months ago
Hi @kristen-2,
Yes, with a Commercial License either for the iOS or the Android Viewer of spacede …In: License usage with legacy version
4 months ago
Hi @kenox,
To further analyze your issue, please send us the following files:
– run dxdiag.exe o …In: drivers instalation issue
4 months ago
Hi @adam-12,
Can you connect your tablet to your den PC?In: Toshiba Tablet working on one PC but not another.
4 months ago
Hi @gentrrmyahoo-com,
Can you describe the issue you encountered further? You can upload the log …In: Not working
4 months ago
Hi @mr-7,
For further analysis of the issue, please send us the logs of your Primary PC by openin …In: My tablet hasn't been connecting since the SpaceDesk Driver update yesterday.
4 months ago
Hi @saurbh,
Please download and install the latest spacedesk Driver Package v2.2.14 in the Downlo …In: facing black screen issue on my samsung a9+
4 months ago
Hi @belighted,
For further analysis of the issue, please send us the logs of your Primary PC by o …In: Potential Driver Conflict: Hyte Q60 THICC “No installed apps” error when using Spacedesk
4 months ago
Hi @nico-2,
Did you encounter this issue when trying to install other programs also? Because this …In: Unable to install spacedesk Windows Driver – Error 2755
4 months ago
Hi @albert-4,
We have sent you an email regarding the Mac Beta. Please check your registered emai …In: Macos server bera request
4 months ago
Hi @jirka,
For further analysis of the issue, please send us the logs of your Primary PC by openi …In: Black screen after updating Spacedesk drivers
4 months ago
Hi @linus-2,
Only devices connected to your local network should be able to connect to your Prima …In: Random device connected, should I be worried?
4 months ago
Hi @cirrus-kht-online-de,
There are currently no plans for developing a Mac OSX Viewer, but I wil …In: Reply here to request for spacedesk Apple MAC Driver Early BETA
4 months ago
Hi @cirrus-kht-online-de,
Yes, only the iOS app is available for the MacOS platform.In: Reply here to request for spacedesk Apple MAC Driver Early BETA
4 months ago
Hi @vhammer,
Thank you for sending your logs, but there are a few files missing in them. Please m …In: [SOLVED] Android USB – Black Screen
4 months ago
Hi @octane,
Thank you for sending your diagnostic logs. Please update to the latest Driver Packag …In: [SOLVED] USB Connection doesn't work.
4 months ago
Hi @cesar-3,
Can you try installing the latest Driver package v2.2.14 to see if the issue still o …In: Android Screen Mirrioring Wired Not working
4 months ago
FREE versions switch to black and white when they expire.
FREE versions will expire on December 31s …In: EXPIRY of FREE VERSIONS!
4 months ago
Hi @mohamed-16,
The logs you sent are incomplete. For further analysis of the issue, please send …In: black screen on SM-T505N(usb only)
4 months ago
Hi @cirrus-kht-online-de,
It's a Beta Driver Package, not a viewer. You can download the spa …In: Reply here to request for spacedesk Apple MAC Driver Early BETA
4 months ago
Hi @vhammer,
Thank you for sending your logs. Upon checking them, we can still detect the Samsung …In: [SOLVED] Android USB – Black Screen
4 months ago
Hi @mosttswift,
The spacedesk Apple Mac Driver early Beta is given only by request via email. We …In: Reply here to request for spacedesk Apple MAC Driver Early BETA
4 months ago
Hi @angels,
For further analysis of the issue, please send us the logs of your Primary PC by open …In: Laptop, Connected – Display OFF
4 months ago
Hi @gsgb,
For further analysis of the issue, please send us the logs of your Primary PC by openin …In: No audio on spacedesk – USB Display for PC over wifi for android
4 months ago
Hi @tass_co,
We can't guarantee a fix for the issue by the end of the year but we'll do …In: Performance Issues After Updating to Version 2.2.12
4 months ago
Hi @victor-13,
For further analysis of the issue, please send us the logs of your Primary PC by o …In: Black screen with usb but not wireless
4 months ago
Hi @jdg,
After connecting, do you see another display in the Display settings?In: Connected: Display Off
4 months ago
Hi @sleepkid,
Currently we support pen tilt for iOS but not for Android since there are multiple …In: Tilt Support?
5 months ago
Hi @bernd,
Please try changing the resolution of the viewer screen in the PC's Display Setti …In: [SOLVED] Black screen with note: screen off
5 months ago
5 months ago
Hi @bernd,
Does it only happen when a spacedesk viewer is connected or does it happen even when s …In: [SOLVED] Black screen with note: screen off
5 months ago
Hi @tass_co,
Thanks for drilling down the cause of the stutter on your end. For your information, …In: Performance Issues After Updating to Version 2.2.12
5 months ago
Hi @tass_co,
Thanks for the detailed update and the video. If it's possible, can you also se …In: Performance Issues After Updating to Version 2.2.12
5 months ago
Hi @tass_co,
I’m not sure why, but the file named “Debugview.log” is still missing from the log fol …In: Performance Issues After Updating to Version 2.2.12
5 months ago
Hi @tass_co,
The DebugView log is still missing from the log folder you sent. Do you have DebugVi …In: Performance Issues After Updating to Version 2.2.12
5 months ago
Can you also check if the stuttering issue is there when the spacedesk Driver is turned off from the …In: Performance Issues After Updating to Version 2.2.12
5 months ago
Hi @tass_co,
The same files that were missing in the last diagnostic logs are still missing from …In: Performance Issues After Updating to Version 2.2.12
5 months ago